Journey Reviews in May 2025: User Ratings, Pros & Cons

"journey has been a great asset"

What do you like best about Journey? it's been good primarily because you can combine text and video and connect different mediums. What do you dislike about Journey? Some UI flaws, titles always get cut off and i feel like the journey index on the side is too small. also wish you could embed in your website. What problems is Journey solving and how is that benefiting you? UX problems for personal.ai. it's a complicated platform and we need resources to send users to.

"Amazing tool for Marketing, Sales and Customer Success all in one!"

What do you like best about Journey? Journey simply helped us create amazing custom landing pages to help guide our sales prospects through the most important elements of the deal. Once we sign the prospects as clients, we again use Journey to outline a seamless and clean onboarding roadmap. It has cleaned up endless emails and confusing processes for us and it is an essential element in our customer-facing workflows today. What do you dislike about Journey? There is nothing that I ...

"Great way to do B2B pitch and fundraising!"

What do you like best about Journey? It allows integration with a bunch of apps, including Notion, Figma. This really helps to build a pitch with product details and demos. What do you dislike about Journey? I have been using it for a month now, haven't been able to find anything which I dislike about this product. What problems is Journey solving and how is that benefiting you? Giving me a structured and restricted way to share about our business/product with customers and investors.

"Journey = One Tool To Rule Them All"

What do you like best about Journey? Journey is the main tool I use to share anything for business -- full stop. Fundraising, sales pitches, hiring, partnerships. It is a godsend. I can pull in Google Docs, Spreadsheets, Videos, Decks, PDFs, Forms, Email Contacts -- you name it. Think visual data room or visual "email attachments" in a beautiful, easy, mobile-optimized link that you can track everything on. I feel superhuman using it and I can't imagine the world before using Journey. What ...

"Very intuitive and easy to use."

What do you like best about Journey? We use Journey to educate potential customers about our services. It helps facilitate the sales process by allowing us to more easily educate prospects earlier in the sales funnel. We used to use another service with links to each file that we wanted to share, like an Overview PPT and sales brochures, videos, etc. With Journey, those files are now automatically presented and opened as the prospect progresses through the materials, so they are more likely ...

"Journey has quickly become instrumental to our sales process"

What do you like best about Journey? Journey solved our challenge of housing key sales collateral in Google Drive by providing an easy to navigate and categorized database of our key selling materials. Their support throughout the process has been exceptional. What do you dislike about Journey? Nothing. Journey has hit on every key need we had in content management and was an easy addition to our tech stack. In fact, many of our prospects ask about the tool in real time. What problems is ...

"Journey is very useful for collecting all of our fundraising materials."

What do you like best about Journey? Being able to send someone one link that contains everything is super convenient, along with the email capture and security settings. What do you dislike about Journey? I am not a big fan of the recent redesign, it is less intuitive and less information-dense than the old interface. What problems is Journey solving and how is that benefiting you? The problem that Journey is solving is keeping of track who views our fundraising materials and being able to ...

"An essential part of our product"

What do you like best about Journey? We have built multiple Journeys into the interface of our product and it helps incredibly with feature adoption. What do you dislike about Journey? If there were more customization options that would be great. The styles and layout matter a lot for our use case What problems is Journey solving and how is that benefiting you? it helps our users understand features within our product and really helps with the adoption of said features

"My experience with Journey"

What do you like best about Journey? I like how versatile it is and the many things I can used it for. I like that you're not limited to just using a presentation and you can use videos, questionnaires and documents to communicate. I also like the multiple integrations it has What do you dislike about Journey? Not much. I would like the ability to add multiple custom intro videos at once. If you guys could add page tracking that would be great but it's more of a nice to have in my ...

"Loved using this for a variety of stakeholder-facing benefits"

What do you like best about Journey? Sharing different data types like videos and written content, in draggable and highly reusable steps has been awesome. What do you dislike about Journey? Perhaps the previous design of Journey, but I do like the interface, the analytics I receive via email, and the ability to generate links to journeys that are password-gated for confidential journeys. What problems is Journey solving and how is that benefiting you? Journey helps us with clear onboarding ...