8.5
Spot Score
Jottacloud Review: Is It The Right Backup Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Free Plan Available
GDPRStarts from $7 / month when monthly, also offers free forever plan
Overview
Pricing
Features
Buyer feedback
Alternatives
Media
Security & Compliance
Support
FAQ
Blogs
What is Jottacloud?
Jottacloud is a Norway-based cloud storage solution tailored for businesses that prioritize security, privacy, and environmental responsibility. It offers end-to-end encrypted storage using 256-bit AES encryption, ensuring enterprise-grade data protection. Unlike many competitors, Jottacloud owns and operates its own servers within Norway, maintaining full control over data sovereignty and compliance with strict Norwegian privacy laws. Businesses benefit from automatic backups, version history for easy file recovery, and real-time collaboration via Microsoft Office Online integration. The platform supports fast uploads/downloads and enables secure file sharing without size restrictions. Jottacloud is powered by 100% renewable hydroelectric energy and cooled with seawater, making it a green choice for data storage. It ensures original, uncompressed file quality and is ideal for companies handling large files across distributed teams.
Pricing
Starts from $7 / month when monthly
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
GDPRMulti-Factor Authentication (MFA)
Data residency:🇪🇺
Platform
Web + mobile app (iOS & Android)
Installed - Windows
Installed - Mac
Jottacloud Software Demo
Jottacloud was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Jottacloud
- Use cases
- Creative Services, Legal, Education
- Team types
- Freelance Photographer, Legal Consultant
- Company size
- 1–200 employees
Why teams choose Jottacloud
Reliable and trusted backup service with good customer experience.
Offers unlimited storage plans at an affordable price, making it cost-effective.
Solid performance with fast server speeds for uploads and downloads.
Is Jottacloud right for you?
What buyers should know before shortlisting Jottacloud
Jottacloud offers a compelling cloud service package that many users find commendable. Customers appreciate the affordability, large storage capacity, family sharing option, and good upload/download speeds.
Its Google-photos-like service and commitment to Norwegian privacy are additional highlights. While some users have experienced difficulties with file management synchronization and unreliable support, the majority find Jottacloud to be a reliable and trusted backup solution.
However, there have been concerns raised about changes in terms and conditions, limitations on commercial use, and potential data corruption. Some users have also expressed frustration over account deletions without clear explanations.
Despite these shortcomings, Jottacloud's unlimited storage plan and competitive pricing make it an attractive option for those seeking a secure backup solution. With improvements in software usability and customer support, Jottacloud has the potential to become a top choice for cloud storage needs.
Jottacloud pros and cons
- Jottacloud pros
Reliable and trusted backup service with good customer experience.
Offers unlimited storage plans at an affordable price, making it cost-effective.
Solid performance with fast server speeds for uploads and downloads.
- Jottacloud cons
Changes in terms and conditions limiting storage for commercial use without clear communication.
Unreliable software causing file corruption in some instances.
Ready to try it?
Get started with Jottacloud
Try the free plan and upgrade when ready.
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Compare Jottacloud side-by-side with top Backup Software alternatives.
What is the pricing of Jottacloud?
Jottacloud Pricing Plans
Free
Free
5 GB storage
1 user account
Back up any device
Email and chat support
Office Online included
Unlimited
$12
/month
Unlimited storage space
1 user account
Back up any device
Phone, email and chat support
Office Online included
Home 1TB
$7
/month
1TB storage
5 family members
Back up any device
Phone, email and chat support
Office Online included
Show more +
Home 5 TB
$16
/month
5TB storage
5 family members
Back up any device
Phone, email and chat support
Office Online included
Show more +
Jottacloud reviews and ratings
Buyer sentiment
Buyer sentiment is positive across 68 reviews, with strong overall satisfaction.
What buyers like
- Reliable and trusted backup service with good customer experience.
- Offers unlimited storage plans at an affordable price, making it cost-effective.
- Solid performance with fast server speeds for uploads and downloads.
Common complaints
- Changes in terms and conditions limiting storage for commercial use without clear communication.
- Unreliable software causing file corruption in some instances.
- Limited language support and slow service improvements.
What users are saying
JD
John Doddridge
11/01/25
Quick download
Quick movement to download files to cloud
ID
Ineke de Rooij
09/10/25
All data secure and yet easily accessible
A colleague once recommended Jottacloud (JC). It's independent, reliable, well-secured, and works well. I can easily access my files anytime, ...
Read more
HS
Harry Sturmwind
06/13/25
Excellent service and value
Excellent service and value. Easy to use
ØK
Øyvind Knudsen
06/07/25
Great speed and reliable service
Great speed and reliable service. I have used jottacloud as my primary service for sync and backup of files/photos for several years now. Very satisfied.
PV
Peter van Heun
06/07/25
Reliable service
Excellent and reliable backup service. User friendly app, highly recommended.
TM
Thomas M
06/07/25
Great service for the price
Great service for the price. I have the unlimited personal plan and feel save hosting my files with jotta.
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- Real pricing — no sales pressure
- A demo or quick answers, your call
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What are the features of Jottacloud?
Automated storage in Jottacloud refers to the intelligent and continuous saving of files to the cloud without manual intervention. Once conf…
Jottacloud's backup scheduling lets users set specific times and frequencies for backing up data to the cloud. This feature allows users to…
Jottacloud offers users scalable and secure space on remote servers to store files, documents, media, and system backups. Accessible from an…
Jottacloud uses advanced cryptographic protocols to keep user data secure during transfer and storage. All files are encrypted while being s…
Incremental backup in Jottacloud is a method of saving only the changes made to files since the last backup, rather than duplicating the ent…
Jottacloud's mobile apps for iOS and Android let users access, manage, and back up files directly from smartphones or tablets. The apps supp…
Remote access in Jottacloud lets users securely reach their files and backups from any internet-connected device, regardless of physical loc…
Jottacloud stores files in Norwegian data centers with enterprise-grade security protocols, data redundancy, and GDPR compliance. All files…
Web access in Jottacloud allows users to interact with their files and backups directly through a browser-based interface without needing to…
Jottacloud security and data handling
Key compliance certifications and security features for IT and security teams evaluating Jottacloud.
Certifications
Security features
Developer & data
Alternatives to Jottacloud
Why buyers keep looking beyond Jottacloud
Data centers limited to Norway — teams with users across Europe or Asia report latency issues compared to Google Drive or Dropbox
Encryption covers data at rest and in transit but lacks client-side or zero-knowledge encryption options that some competitors offer
No real-time document editing or built-in productivity suite — teams needing collaborative document work typically add Google Workspace or Microsoft 365
Limited third-party integrations — Slack, Notion, and project management tool connections require workarounds or manual processes
Subscription-only pricing model — no lifetime purchase option available
Interface lacks advanced features like automated workflows, API access, and granular admin controls needed by enterprise teams
Jottacloud Support Options
Frequently Asked Questions About Jottacloud
Common questions buyers ask before choosing Jottacloud.
Jottacloud is a Backup Software. Jottacloud offers Incremental Backup, Mobile Compatibility, Web Access, Automated Storage, Cloud Storage and many more functionalities.
Buyers commonly note the following limitations of Jottacloud: Changes in terms and conditions limiting storage for commercial use without clear communication.; Unreliable software causing file corruption in some instances.; Limited language support and slow service improvements..
Some top alternatives to Jottacloud includes pCloud, Dropbox Business, Google Drive, Microsoft OneDrive for Business and ZipCloud.
Jottacloud offers Freemium, Subscription pricing models
The starting price of Jottacloud is $7/month when monthly
Ready to try it?
Get started with Jottacloud
Get started with the free plan — no credit card required.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].