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9.8

SpotScore

Jotform - Online Form Builder Software

Jotform Reviews in July 2026: User Ratings, Pros & Cons

Effortlessly create forms in minutes.

4.44

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Starts from $24 / Month when Billed Yearly, also offers free forever plan

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Jotform Reviews & Ratings

4.44

Very Good

Based on 997 ratings & 997 reviews

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Rating Distribution

Excellent

(785)

Very Good

(84)

Good

(7)

Poor

(19)

Terrible

(102)

Spotsaas Editor’s POV

Jotform's drag-and-drop form builder works well for users who need quick setup without coding. The free plan includes up to 100 submissions per month and 5 forms, which covers basic use cases but requires a paid upgrade for higher volume. Before shortlisting, verify that your form complexity fits within Jotform's template library—custom conditional logic and ...Read more

Jotform pros and cons

  • User-friendly platform with easy navigation, catering to both novice and advanced users.

  • Extensive suite of tools for efficient form creation and management.

  • Excellent customer support providing helpful assistance.

  • Simplifies data collection with easy form creation and customization options.

  • Limited form formatting options may restrict customization choices.

  • Issues with deleting forms and submissions could be improved for a smoother user experience.

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Showing 961-970 out of 997

AS

Amrit Singh

04/28/19

4 out of 5

A great easy to use website.

Date of experience: April 29, 2019

AW

Asia Ware

04/10/19

5 out of 5

Jotform is the best

Jotform is the best, i was able to immediately get my entire department on board using forms when our other software crashed and lost all data jptform backs up every single letter it is amazing what i was able to do in just a day. I love jotform.

AW

Asia Ware

04/10/19

5 out of 5

Jotform is the best

Jotform is the best, i was able to immediately get my entire department on board using forms when our other software crashed and lost all data jptform backs up every single letter it is amazing what i was able to do in just a day. I love jotform.

D

Dan

03/26/19

1 out of 5

Just can't trust them.

Great: Product. Features. Unacceptable: Support Lack of accurate policies/terms and conditions My account was blocked due to something that wasn't in their Terms & Conditions and took 3 emails and 2 weeks to get a reply. If this is how they treat customers, then I can't trust them.

I

Inostruct

03/25/19

1 out of 5

Great product but rubbish support

Great product but rubbish support. Been waiting 9 weeks now in total for them to fix a widget with a known problem. 1st time took them a month. Second time now been waiting 5 weeks. Total of 9 weeks down time not being able to use the form.

M

menmodel3

01/26/19

5 out of 5

Great product

Great product! Love the analytics, submissions, and ease of use with mobile.

M

menmodel3

01/26/19

5 out of 5

Great product

Great product! Love the analytics, submissions, and ease of use with mobile.

MM

Mo Maccido

01/16/19

5 out of 5

Mdibbo JotForm Review

I started using Jotform late last year for a project that was needed as soon as possible and we were short on cash, the free version worked for us very well, gave us almost no restrictions just limited but we have almost everything needed. Great Logic conditions, Amount of submission on the free package, great integrations. Truth is I would recommend JotForm to anyone who is a starter with a very low or close to no budget, non-IT Specialist. It's really one of the few great platforms I've ...

Read more

MM

Mo Maccido

01/16/19

5 out of 5

Mdibbo JotForm Review

I started using Jotform late last year for a project that was needed as soon as possible and we were short on cash, the free version worked for us very well, gave us almost no restrictions just limited but we have almost everything needed. Great Logic conditions, Amount of submission on the free package, great integrations. Truth is I would recommend JotForm to anyone who is a starter with a very low or close to no budget, non-IT Specialist. It's really one of the few great platforms I've ...

Read more

MA

M Allen

12/20/18

5 out of 5

Complex and easy forms are all a doddle!

I am not an IT expert but have managed to produce complex as well as basic forms that work well. Support and payment are straightforward, happy with this company.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].