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9.8

SpotScore

Jotform - Online Form Builder Software

Jotform Reviews in July 2026: User Ratings, Pros & Cons

Effortlessly create forms in minutes.

4.44

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Starts from $24 / Month when Billed Yearly, also offers free forever plan

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Jotform Reviews & Ratings

4.44

Very Good

Based on 997 ratings & 997 reviews

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Rating Distribution

Excellent

(785)

Very Good

(84)

Good

(7)

Poor

(19)

Terrible

(102)

Spotsaas Editor’s POV

Jotform's drag-and-drop form builder works well for users who need quick setup without coding. The free plan includes up to 100 submissions per month and 5 forms, which covers basic use cases but requires a paid upgrade for higher volume. Before shortlisting, verify that your form complexity fits within Jotform's template library—custom conditional logic and ...Read more

Jotform pros and cons

  • User-friendly platform with easy navigation, catering to both novice and advanced users.

  • Extensive suite of tools for efficient form creation and management.

  • Excellent customer support providing helpful assistance.

  • Simplifies data collection with easy form creation and customization options.

  • Limited form formatting options may restrict customization choices.

  • Issues with deleting forms and submissions could be improved for a smoother user experience.

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Showing 801-810 out of 997

GA

Grupo Administrativo

03/22/21

5 out of 5

Very useful tool

Very useful tool, just wish I knew it was submission totals and not submissions per survey. Otherwise, would recommend, have received a lot of compliments on how easy our survey is.

TJ

The Job Connect Consultancy

03/22/21

5 out of 5

Great Platform!

JotForm is a great platform for all data capturing things. I am happy with this tool!

AR

Andrea Rasmussen-Smud

03/21/21

1 out of 5

STAY AWAY FROM THIS PRODUCT.

I would not recommend this to any company unless you have endless time to waste. When we first got Jotforms is was a great product. Now is extremely buggy. Due to our companies nature of when we receive forms, we can not change at the moment to a new product. List of problems. _Deletes forms without your knowledge. _Horrible customer service. We have been seeking help for months and no one can help and not one has a manager reached out to help us. The only form of communication is through ...

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SC

Santi Casabella

03/21/21

5 out of 5

I can´t live whitout this awesome tool.

Date of experience: March 22, 2021

EP

Elisa Piantanida

03/20/21

5 out of 5

Great experience so far!

I use Jotform daily for my business enterprise and I find it extremely easy to use. It allowed me to easily build a form that I send weekly to my customers, who are also very happy to being able to order through a couple of click!

RZ

ROBERTO ZARRILLO

03/19/21

5 out of 5

Grazie

Grazie, grazie e grazie.Una piattaforma semplicissima, con un grado di personalizzazione massimo legato solo al livello di competenze lato programmazione css dell'utente, infiniti widget e soluzioni integrate ed integrabili.Ottimo lavoro ragazzi! Poi lo sconto 50% per il no-profit è molto gradito da chi come noi fa delle azioni sociali il nostro core-business <3

G

G.Apostolou

03/18/21

4 out of 5

Generally the platform works fine but with bugs.

Generally the platform works fine. But always there is some bugs. Please be carefull about the submitions. Sometimes, some of them submit and some not. In other cases, we found a problem to edit a submition through the notification mail. Many times the notification mail of a form cloned by a previous one keeps the format of the first original form and not the new cloned one.

GH

Gérard Hamel

03/18/21

4 out of 5

A very nice compromise between very complex development tools and a real toolbox

A very complete product! There's really not much missing. I keep dreaming

BQ

Berenice Quiroz

03/18/21

5 out of 5

Excellent !!!

We have used this platform for freshmen to upload they personal documents and info. It has worked perfectly for us, you have multiple options to customize online forms, send and receive notifications, and download all the data. It has saved us during the pandemic. Thanks Jotform!

EH

Eric Hume

03/18/21

1 out of 5

They erroneously charged me $288 after…

They erroneously charged me $288 after I cancelled last year. There has been zero response in my refund. If they refund me I will update this rating to reflect a good experience while using the service. Seems simple to refund me but there’s no way to contact anyone.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].