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9.8

SpotScore

Jotform - Online Form Builder Software

Jotform Reviews in July 2026: User Ratings, Pros & Cons

Effortlessly create forms in minutes.

4.44

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Starts from $24 / Month when Billed Yearly, also offers free forever plan

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Jotform Reviews & Ratings

4.44

Very Good

Based on 997 ratings & 997 reviews

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Rating Distribution

Excellent

(785)

Very Good

(84)

Good

(7)

Poor

(19)

Terrible

(102)

Spotsaas Editor’s POV

Jotform's drag-and-drop form builder works well for users who need quick setup without coding. The free plan includes up to 100 submissions per month and 5 forms, which covers basic use cases but requires a paid upgrade for higher volume. Before shortlisting, verify that your form complexity fits within Jotform's template library—custom conditional logic and ...Read more

Jotform pros and cons

  • User-friendly platform with easy navigation, catering to both novice and advanced users.

  • Extensive suite of tools for efficient form creation and management.

  • Excellent customer support providing helpful assistance.

  • Simplifies data collection with easy form creation and customization options.

  • Limited form formatting options may restrict customization choices.

  • Issues with deleting forms and submissions could be improved for a smoother user experience.

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Showing 241-250 out of 997

JA

Johan A Giraldo

09/22/23

5 out of 5

I had used the app for more than a year…

I had used the app for more than a year and I love you, I highly recommend

N

No

09/20/23

1 out of 5

Spam and Phishing Emails

I am constantly receiving spam emails from this company. I have never signed up to this product, never heard of it. Please can you stop sending them. I am getting about 40 a day and have been for the last couple of weeks. By the looks of other reviews, there are multiple other people getting spammed as well. Jotform need to take this seriously.

BC

BeSoji Customer Care

09/19/23

2 out of 5

Server is always down,

Server is always down, System always has bugs, And the only thing customer service always says is: “We couldn’t replicate this issue in our end. Lies. I work in IT so I know how to diagnose.”

CJ

Chadd J

09/14/23

5 out of 5

Jotform is easy to use

Jotform is easy to use. We are utilizing it for simple registration and signups for our sports organization. We also love the drag and drop features and pre-made templates.

R

Rathi

09/13/23

5 out of 5

JotForm has proven to be an invaluable…

JotForm has proven to be an invaluable tool for the use of leave approval forms. Its user-friendly interface, coupled with a robust set of features, has streamlined our process and significantly improved our workflow. In summary, JotForm has exceeded our expectations in every way. It's a versatile, user-friendly tool that has become integral to our process. We highly recommend JotForm to any organization seeking an efficient and reliable solution for all their needs. And I just started to ...

Read more

JA

J Allison

09/12/23

1 out of 5

Jotform and phishing

It is impossible to get any decent answer directly from Jotform. Like many people, I get several emails per day from some phishing sites whose email addresses jotform.com*

G

Giuseppe

09/11/23

5 out of 5

We were looking for an app that could…

We were looking for an app that could accommodate a simple registration list with multiple options in the questionnaire and ideally the ability to pull data into Excel. Well, to say the least is that jotform goes above and beyond with multiple tracking and enhancement options. In a sea of apps that more often than not don't meet your needs or are incredibly difficult to use, jotform really stands out! In fact, we had to find an acceptable module manager for our institutional site in Italy ...

Read more

G

Gus

09/05/23

5 out of 5

Fun Times were had by all

Date of experience: September 06, 2023

LR

Luca Richiardi

09/05/23

1 out of 5

I'm a business user of Jotform

I'm a business user of Jotform. I have reported an issue which is causing duplicate entries well over a month ago. No resolution has yet been provided, and I've had to regularly chase Jotform support for updates. I otherwise get absolutely nothing.

FG

Fabian Garcia

09/04/23

5 out of 5

Jotform is Awesome

Jotform is Awesome! We use it for cleaning business to capture leads with detailed information! The great thing is that it has an app and I get notification right away. I highly recommend Jotform.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].