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9.8

Spot Score

Jotform - Online Form Builder Software

Jotform Reviews in May 2025: User Ratings, Pros & Cons

Effortlessly create forms in minutes.

4.4

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Starts from $24/Month when Billed Yearly, also offers free forever plan

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Jotform Reviews & Ratings

4.4

Very Good

Based on 822 ratings & 947 reviews

Rating Distribution

Excellent

(735)

Very Good

(84)

Good

(7)

Poor

(19)

Terible

(102)

Expert's Review

Jotform continues to impress users with its user-friendly interface, making form creation and management a breeze. The platform's drag-and-drop builder simplifies the process even for novices, offering a wide range of customization options. Users appreciate the ability to create forms quickly and efficiently, with features like auto-populated reports and seamless ...Read more

Jotform pros and cons

  • User-friendly platform with intuitive navigation, catering to both novice and advanced users.

  • Extensive suite of tools for efficient form creation and management.

  • Excellent customer support providing helpful assistance.

  • Simplifies data collection with easy form creation and customization options.

  • Limited form formatting options may restrict customization choices.

  • Issues with deleting forms and submissions could be improved for a smoother user experience.

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Showing 181-190 out of 947

MC

Munish Chawla

10/06/23

5 out of 5

East to build, Easy to

These forms are easy to build. Easy for folks filling the forms. We are a small nonprofit and needed a form that was legally binding but easy to do online and cost effective. Jotform meets all of our criteria. We have been using them for over an year and they work great.

EL

Evan Lagace

10/05/23

5 out of 5

Creating a fillable PDF form became a…

Creating a fillable PDF form became a simple task for Jotform!

OI

Orca Insurance Group LLC Orca

10/01/23

5 out of 5

Creating a form and having the document…

Creating a form and having the document for signatures via a link has been simple. Anytime someone completes it we get notified via email with a copy of the form. It's simple and efficient to use.

ŠF

ŠKOLA FILMA ŠIPAN Šipan

09/30/23

5 out of 5

The easiest way to make submissions form

The easiest way to make , share and to receive submissions, the jot form is great

LD

Leslie Davies

09/30/23

5 out of 5

Easy to use!

Has made pre-sales, account management and onboarding a dream. The userface is easy and I highly recommend!

RK

Riley K

09/28/23

5 out of 5

Jotform has simplified my online…

Jotform has simplified my online business functions. I can easily create surveys, forms, and collect customer information with ease!

DJ

Danny Jay

09/24/23

1 out of 5

I was scammed by a jerk from NO…

I was scammed by a jerk from NO SURPRISE India. They claimed to be a realtor. Not so, Joyform is a harbor for bad actors. Without oversight. They said we have suspended their accounts,however are not accountable nor give a hoot for this Decorated Army vet. This world is evil and so is this mickey mouse company. I hope you go out of business, you corrupt company.

BA

Barney And Company

09/24/23

1 out of 5

Getting Heavily Spammed Since Going To Their Website.

Earlier this year, I looked into using Jotform and used my email address in the process on their website. Since then I have been averaging nearly 50+ spam emails/day that are using Jotform in their address.

CS

Chelle S

09/23/23

1 out of 5

Poor Customer Support - Forms Not Always Reliable

When it works, it's fantastic, but when issues arise, you're essentially on your own. Despite recently upgrading to Gold level, which is their second-highest customer bracket, there is no increased benefit in terms of support. Free users and anyone with an account level below enterprise receive the same level of support - which is not much. The biggest problem is the lack of direct communication channels for problem resolution. There's no clear escalation process or ownership of concerns ...

Read more

MP

Mo Ponciano

09/22/23

5 out of 5

I love the experience

I love the design of the forms, it increases the perceived value of the work, elevates the customer experience, and is a way to collect data in an organized way!!!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].