9.6
SpotScore
JivoChat Reviews in July 2026: User Ratings, Pros & Cons
Connect and convert with JivoChat.
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Starts from $13 / User / Month when Billed Yearly, also offers free forever plan
JivoChat Reviews & Ratings
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Spotsaas Editor’s POV
JivoChat's main appeal is its low cost and straightforward setup. The platform includes canned responses, chat routing, and basic customization—useful for teams handling 10–50 conversations daily. Verify in a demo that the chat widget matches your site design and that canned responses integrate with your existing CRM or helpdesk. Check whether the free tier ...Read more
JivoChat pros and cons
Easy to use and integrate with various systems, making it convenient for businesses to connect with customers.
Provides cost-effective solutions for establishing customer relations and increasing sales rates efficiently.
Offers modern interface design, simple setup, and customization options, enhancing the user experience.
Poor customer support with delayed responses and unresolved issues, impacting user satisfaction and experience.
Lack of advanced features like voicemail, limited integration with major platforms, and potential concerns about security and fraudulent activities associated with the product.
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Showing 81-90 out of 92
MJ
Mike J
04/18/19
"Modern and fun chat with JivoChat"
What do you like best about JivoChat? JivoChat is the perfect program to chat online with the people and future clients that visit our web. What we liked the most was how easy it is to install it, it is customizable and it adapted very well to our website. We enter your panel from the web browser or installing a desktop application and the best is your mobile application that allows us to respond to our customers anywhere, whether in the car, in the store, in the office.
LA
Lain A
04/17/19
"JivoChat live chat for free and updated"
What do you like best about JivoChat? Before knowing JivoChat we spent a good time reviewing other live chat programs, and JivoChat seemed perfect to us from the moment we saw it and even more when we deployed it on our website. From the first moment it has allowed us to communicate with our visitors in real time and regardless of the country they come from, the messages are instantaneous and their registration and ticketing system is very good.
SM
Sean M
04/11/19
"JivoChat the best in the market for online chat"
What do you like best about JivoChat? JivoChat is the best way to talk to our future clients and existing clients in the online chat instantaneously and we can even integrate it easily with our email, calls, Telegram, Facebook Messenger and more, all in one place in an orderly manner. It also makes a vebre compilation of information about the visitor who wants to communicate with us, shows us his location, mail, previously visited pages, something that is very useful when working and ...
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PM
Pavel M
04/10/19
"The best you can do is use JivoChat on your website"
What do you like best about JivoChat? JivoChat for us has been the best live chat! We have used others but we believe that this is very complete, meets all what it promises, besides being very modern and beautiful in sight. We can integrate it with our email, mobile application, Messenger and Telephony. With this chat we can offer support to our visitors and future clients no matter the country from where they visit us.
MP
Michael P
04/04/19
"JivoChat the best free chat for your website"
What do you like best about JivoChat? JivoChat is the best program you can use to install an online chat for your website. If you are a large company or above all small JivoChat is the right program for you, it is modern, fast, easy to use and install and complies with the functions it promises, which is to keep in touch with the visitors of your website and chat with them in real time regardless of the place or country where they are connecting.
JS
Johan Steenbergen
03/17/19
Excellent service with great software!
Date of experience: March 18, 2019
PP
Paul P
03/15/19
"The most modern, light and easy to use live chat"
What do you like best about JivoChat? JivoChat has been the best live chat we have been able to implement. Previously we used another one and when we changed to JivoChat we saw the improvements. Its design is modern, beautiful and striking. You can customize it and adapt it to the appearance of your website. It is very easy to install and put it to work on your page. And obviously it fulfills the main requirement of chatting with your visitors and very possible clients in real time when ...
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CR
Cate R
03/01/19
"JivoChat the best live chat for small businesses"
What do you like best about JivoChat? I love JivoChat because if you are not an expert in live chat this tool is very easy to use. Everything is simple, from the installation, to the implementation to the web page where you are going to use it. We can offer our clients support on our website 24 hours a day if we wish. The automated chat can be used in case some agent is available, which allows to have the reception of the visitor.
TK
Taras K
01/22/19
"Great product with small fixes I would do"
What do you like best about JivoChat? It’s a great way to communicate professionally with website users. Also a great way to get information from your users, like city they are from and emails.
IC
Ivan C
11/25/18
"Jivochat is growing and improving a lot his software"
What do you like best about JivoChat? Today is the best omnichannel tool that I've already used What do you dislike about JivoChat?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].