9.6
SpotScore
JivoChat Reviews in July 2026: User Ratings, Pros & Cons
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Starts from $13 / User / Month when Billed Yearly, also offers free forever plan
JivoChat Reviews & Ratings
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Spotsaas Editor’s POV
JivoChat's main appeal is its low cost and straightforward setup. The platform includes canned responses, chat routing, and basic customization—useful for teams handling 10–50 conversations daily. Verify in a demo that the chat widget matches your site design and that canned responses integrate with your existing CRM or helpdesk. Check whether the free tier ...Read more
JivoChat pros and cons
Easy to use and integrate with various systems, making it convenient for businesses to connect with customers.
Provides cost-effective solutions for establishing customer relations and increasing sales rates efficiently.
Offers modern interface design, simple setup, and customization options, enhancing the user experience.
Poor customer support with delayed responses and unresolved issues, impacting user satisfaction and experience.
Lack of advanced features like voicemail, limited integration with major platforms, and potential concerns about security and fraudulent activities associated with the product.
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Showing 71-80 out of 92
DB
Dann B
05/30/19
"Real-time communication with JivoChat"
What do you like best about JivoChat? What we love most about JivoChat is that it complies with what is most important and essential, and that is to be able to communicate with our customers and the best thing is that it is REAL TIME! No matter the country, the time, we can simply communicate with them, provide support, and sales budget. Its design is modern, it is adaptable, it is very easy to install on the web and easy to use.
AU
Anonymous User
05/27/19
"JivoChat is the best multi-channel live chat app"
What do you like best about JivoChat? JivoChat is a great communication suite for your business. I use it mainly for chat and callbacks and it definitely deserves 5 10 points, I also like their option which allow us to read what user is typing. its great.
AI
Administrator in Leisure, Travel & Tourism
05/27/19
"JivoChat is the best multi-channel live chat app"
What do you like best? JivoChat is a great communication suite for your business. I use it mainly for chat and callbacks and it definitely deserves 5 10 points, I also like their option which allow us to read what user is typing. its great.
SA
Simon A Skaar
05/19/19
This is the best free live chat plugin…
This is the best free live chat plugin I’ve ever used! Easy to set up and use. I got alot of websites but not really high payment so I love that you can have unlimited websites in this package (even free!). Still tho, the PRO function is cheap enough for anyone to use and you'll just increase the seats whenever you get a new agent on board with you. Support also helps free users, fast answer. I am using WordPress and love JivoChat! :)
CJ
Christoffer Jansen
05/19/19
We have 8 sites we operate all…
We have 8 sites we operate all simutanus. There is no better chat plugin alternative for us. Been a user for 6 months and by using the official Jivochat app I have been able to capture leads on the go. Keep on going strong, JivoChat. Love you<3
CC
Charlie C
05/17/19
"JivoChat the best of the market in online chat"
What do you like best about JivoChat? JivoChat LOVES us because it is the program that best adapted to what we needed in our company. We needed to improve in sales, in the fast attention of the client and the communication, and JivoChat was the modern chat, cheap and simple to use that we could find that allowed us to communicate with our clients live. We provide assistance and immediate communication.
DM
David M
05/03/19
"JivoChat the best online chat to communicate with our customers"
What do you like best about JivoChat? After our company made a great search for online chat programs, JivoChat was the best option we could find. It was easy to install and use, but the best thing has been its operation, since the main thing is to communicate with our customers or visitors on our website. We can use your ticket system to attend technical solutions and keep a record and reports of them.
TB
Tim B
05/02/19
"JivoChat online chat that helps you get more sales"
What do you like best about JivoChat? JivoChat has been the program that as its slogan says "Turn your website visitors into paying customers", we implemented it on our website mainly because we needed to capture sales and without a doubt it was the best decision! It was easy to install on our website. Its platform is modern and simple, with the indicated tools to provide excellent support and sales assistance with your live chat.
RW
Randall W
04/26/19
"JivoChat minimalist and modern online chat"
What do you like best about JivoChat? JivoChat is the program that has allowed us to communicate with all the people who visit our website and want a quote, hiring or support. No matter where the client (or future customer) connects with JivoChat, we can use live chat no matter which country you are connecting to. It is easy to use and install. It is modern and intuitive to look at with a very simple and direct platform.
GW
George W
04/18/19
"The most modern chat in real time is JivoChat"
What do you like best about JivoChat? JivoChat has been the best option for real-time chat that could find our company to communicate with visitors to our page. One of its best features that we can see, is its integration with Facebook Messenger, which allows to have the messages of that platform in JivoChat, all in one place.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].