9.6
SpotScore
JivoChat Reviews in July 2026: User Ratings, Pros & Cons
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Starts from $13 / User / Month when Billed Yearly, also offers free forever plan
JivoChat Reviews & Ratings
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Spotsaas Editor’s POV
JivoChat's main appeal is its low cost and straightforward setup. The platform includes canned responses, chat routing, and basic customization—useful for teams handling 10–50 conversations daily. Verify in a demo that the chat widget matches your site design and that canned responses integrate with your existing CRM or helpdesk. Check whether the free tier ...Read more
JivoChat pros and cons
Easy to use and integrate with various systems, making it convenient for businesses to connect with customers.
Provides cost-effective solutions for establishing customer relations and increasing sales rates efficiently.
Offers modern interface design, simple setup, and customization options, enhancing the user experience.
Poor customer support with delayed responses and unresolved issues, impacting user satisfaction and experience.
Lack of advanced features like voicemail, limited integration with major platforms, and potential concerns about security and fraudulent activities associated with the product.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].