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9.6

Spot Score

JivoChat - Live Chat Software

JivoChat Reviews in May 2025: User Ratings, Pros & Cons

Connect and convert with JivoChat.

4.2

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Starts from $13/User/Month when Billed Yearly, also offers free forever plan

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JivoChat Reviews & Ratings

4.2

Very Good

Based on 106 ratings & 92 reviews

Rating Distribution

Excellent

(61)

Very Good

(6)

Good

(3)

Poor

(1)

Terible

(21)

Expert's Review

Having analyzed a variety of reviews over the past year, there are notable strengths to JivoChat that stand out. Users appreciate the affordable pricing, making it an accessible tool for businesses of all sizes. The app offers a range of features that aid in customer interaction, such as canned responses and a user-friendly interface, contributing to improved ...Read more

JivoChat pros and cons

  • Easy to use and integrate with various systems, making it convenient for businesses to connect with customers.

  • Provides cost-effective solutions for establishing customer relations and increasing sales rates efficiently.

  • Offers modern interface design, simple setup, and customization options, enhancing the user experience.

  • Poor customer support with delayed responses and unresolved issues, impacting user satisfaction and experience.

  • Lack of advanced features like voicemail, limited integration with major platforms, and potential concerns about security and fraudulent activities associated with the product.

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