Jive Voice Reviews in June 2026: User Ratings, Pros & Cons

Great Communication Tool

What do you like best? Is great to communicate with teammates and customers. It has help us a lot when we integrate it with our systems and workflow. The API has been really helpful too. We integrated it with our Filemaker data base and it help us to automate the calls for the customers, now our team mates and generate a call automatically directly from the system and are able to communicate faster and easier with the customer and we make sure the calls are made right. It also help us to ...

Great Addition to our Team and Great Cost Savings

What do you like best? Cost, Flexibility, Easy & Great Customer Support What do you dislike? A little better documentation so we can learn how to admin by our self easier. Recommendations to others considering the product: Jive was very resonable and easy to setup. What problems are you solving with the product? What benefits have you realized? Cloud Service, Minimum down time. Remote access for all employees.

Best Features Best Price

What do you like best? I have been using Jive now for several years. The PBX admin board is so far more advanced that you will get with any competitor, while being easy to use. Being able to map your dial plan by a simple drag and drop is great. What do you dislike? I like the ability to receive text messages through my jive number; however, those messages do not come to email...You have to log into the message center to see them. Recommendations to others considering the ...

Jive made easy

What do you like best? Jive has allowed me to connect to our CRM and log each and every call, the auto call recording feature that backs up to AWS S3, is great. We are able to keep the calls for quality assurance and if need be, we can recover the conversation to listen to. The Jive UI is easy to navigate and you don't need a degree in Jiveology to figure it out, if you run into an issue a friendly Jive Rep is just a call or chat session away. What do you dislike? The SMS feature ...

Our Jive Experience

What do you like best? We love from Jive that their phone service surpasses other companies that supposedly offer the same services but at a higher cost and in the long run that is not worth it. We love that with Jive, we have a company that we are able to rely on. What do you dislike? There is nothing I dislike about jive, their customer service is awesome. Recommendations to others considering the product: If you want to save money in the long run Jive is the best decision ...

Jive!

What do you like best? Dependability. Always there. Easy to re-boot. No down time. What do you dislike? Device button configuration has no global editor for employee changes. Recommendations to others considering the product: Go for it! What problems are you solving with the product? What benefits have you realized? Saves $$. Don't have to deal with the nightmare of AT&T.

Really versatile, wifi stability can be an obstacle, customer support is 2nd to none.

What do you like best? Customer service, live people, almost always there (without waiting on hold) and super patient and helpful to get to a solution. I thoroughly appreciated the ability to call CS and tell them what I'd like to do (or see happen) and they're creatively helping me put it into action with the versatile applications within Jive. What do you dislike? Wifi stability (with MacBook Air). It's been a rough go. Jive has a pretty fat list of routers that its known to not ...

Great Telephony Solutions

What do you like best? Ease of use, customer service. I have not had issues with it. What do you dislike? Nothing stands out. We are happy with the solution. What problems are you solving with the product? What benefits have you realized? We are using it to manage our phones

Good hosted VOIP.

What do you like best? Quick support when it's needed. Reliable service. What do you dislike? Inability to pull more info on calls from database. What problems are you solving with the product? What benefits have you realized? Saving money over last phone company.

Great Service with a lot of bells and whistles

What do you like best? Being a small company, we love having the ability to have a professional answering service that can direct calls based on caller's needs and eliminates our constant interruptions for issues that can be easily handled with automated calls. It frees up our time to get more important things handled, yet still allows customer's needs to be met. What do you dislike? We have not had any issues as of yet that would warrant a dislike. Anytime we had a concern or ...