Jive Voice Reviews in June 2026: User Ratings, Pros & Cons

Easy Setup, Great Features

What do you like best? The setup was smooth and easy. Up and operational in a very short amount of time. The price is very reasonable for the variety of features that come with the system by default. Support was extremely easy to work with as well. What do you dislike? Porting phone numbers is somewhat a gamble. They do not have much control or influence over the day and time the number is being ported so it could potentially happen when you do not want to be troubleshooting any ...

Jive is very easy to work with!

What do you like best? Jive has a great customer service team who takes care of our needs in a timely manner! What do you dislike? I haven't had any negative issues with Jive. Sometimes we have internet issues, but that is not a Jive problem. What problems are you solving with the product? What benefits have you realized? Jive has helped our inner office communication, as well as linking our other office to make it easy to communicate at the touch of a button.Plus the "Click ...

Jive is great and easy to use

What do you like best? I like that I can have an official line as an app on my phone. It is easy to use and you can even text from the number, so that is a great option. What do you dislike? Some improvement needs to be made with texting pictures and making faxing a little easier to use. Recommendations to others considering the product: Yes What problems are you solving with the product? What benefits have you realized? Texting pictures should be available soon

Proved to be very reliable

What do you like best? Clarity of voice, calls don't drop and customer service is great What do you dislike? the iPhone Jive app keeps asking to log in again after every weeks What problems are you solving with the product? What benefits have you realized? keeping everyone in the company on the same platform. Call forwarding is much better that previous services we had used. Easier to keep track of calls

Anywhere in the world - and you may as well be in the same office!

What do you like best? Jive phone have been been great for connecting colleagues in different locations. With intercom and the ability to dial via the phone, PC or app - it's easy to stay connected no matter where the "office" is. What do you dislike? Occasionally, the phones need to be restarted...however, just as any Internet-based / technology item (think your PC or laptop) - it makes sense that they should be turned off every once in a while. Recommendations to others ...

Office Manager and JIVE Coordinator

What do you like best? Excellent support staff who are quick to respond and resolve issues. Ease of use for portal, setting up new users and extensions. What do you dislike? We have had some trouble with the messaging system; staff members not receiving transferred messages. Would like more hold music options. What problems are you solving with the product? What benefits have you realized? Ease of creating/ changing dial plans

Reliable, available, functional technology

What do you like best? I like that whenever we need to make an adjustment to our dial plan, VM settings, you name it, Jive is super helpful and easy to speak with. They continue to bring great customer service and functionality. I love that they partnered with LogMeIn. That added feature is awesome. There are no hidden costs and it seems like the company thrives on offering tons of offerings for an easy to understand price (that doesn't fluctuate, and is affordable). Look no further for ...

My Jive Experiences

What do you like best? Ease of Use! The administration portal is easy to navigate! What do you dislike? I wish the reporting was more simple. I can get simple reports, but would like to create custom reports on the fly that would update the "deny" phone call list. Recommendations to others considering the product: Good price and stable service! What problems are you solving with the product? What benefits have you realized? Moving around the country and keeping your ...

Team I worked with to upgrade phone system was excellent.

What do you like best? Jive sales and technical support team members are very knowledgeable and very courteous to work with no matter why I'm calling. What do you dislike? I don't have any dislikes with the service. What problems are you solving with the product? What benefits have you realized? Jive system allows us to work from different office locations without disruption of business services.

Best VOIP phone service

What do you like best? We made the switch from another VOIP system to Jive and could not be happier. The system is so much more robust than what we had prior to this. The Jive system offers the best for what you get and the customer service is top notch. What do you dislike? So far nothing to dislike. We have not had any issues since switching over a few months ago. What problems are you solving with the product? What benefits have you realized? Believe it or not we found ...