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9.8

SpotScore

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Jira Reviews in July 2026: User Ratings, Pros & Cons

Efficiently plan, track, and launch your projects.

4.4

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Jira Reviews & Ratings

4.4

Very Good

Based on 17380 ratings & 1180 reviews

Rating Distribution

Excellent

(1067)

Very Good

(97)

Good

(11)

Poor

(1)

Terible

(4)

Spotsaas Editor’s POV

Jira stands out as a top-tier project management tool, as evidenced by the glowing reviews it has received in the past 12 months. Users consistently praise Jira for its robust Agile Methodology support, making it a prime choice for implementing Scrum and Kanban practices effectively. The platform's ability to create detailed dashboards, track tasks accurately, ...Read more

Jira pros and cons

  • Agile Methodology support for sprint tracking, roles, ceremonies, and dashboards.

  • Easy-to-use interface with great flexibility for customization.

  • Excellent tracking system with accurate notifications for project changes and assignments.

  • Integration with other services and platforms.

  • Newcomers may find the richness of features and customizations complex without proper guidance.

  • Limited selection in the Marketplace for advanced apps and connectors, restricting full functionality.

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Showing 911-920 out of 1180

JR

Jacob R

06/10/20

4.5 out of 5

Versatile task management

What do you like best? Jira is a terrific task manager for both individuals and teams. Sprint management tools have made complex cross functional efforts much more efficient for my organization. I love that multiple teams within the same department can plan their sprints together and maintain individual lists and point totals. Robust notification options also make manager/lead visibility on agent tickets very easy. Analytical tools are also great. What do you dislike? Subtasks ...

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AC

Anne C

06/09/20

4 out of 5

Popular product management platform

What do you like best? Jira is the product that helps me handling task efficiently. We are capable of eradicating most of the software related issues. Mostly our sales department is getting influenced by its quality features. We are no more worried about reporting, because it gives excellent reports that are based on real time. In addition we are at ease in handling the entire work load regarding our shipping department. Thanks to JIRA which has given us relief to manage our workload. ...

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UI

User in Hospital & Health Care

06/08/20

4.5 out of 5

Very convenient

What do you like best? fit in the process of software development What do you dislike? the status of each created ticket is easy to change by mistake What problems are you solving with the product? What benefits have you realized? bug tracking, make the bug solving process more smoothly

JS

Jared S

06/08/20

4.5 out of 5

Great project development control.

What do you like best? I like the visibility of tasks status. It allows you to keep track of processes, more specifically software development, in my case. My company uses this great tool to manage projects development progress. It's very helpful at the moment of logging time to a task or story. I can create tasks with an estimated completion time and log time to it when completing steps of the tasks, and it will automatically remove the completion time to the estimated time left. So I ...

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FV

Fanny V

06/06/20

4 out of 5

JIRA is the most advanced work customization tool

What do you like best? JIRA is our all day partner which is providing us ease to handle our work load through this platform we are capable of assisting our team in a better way because we can easily share plans with our team and assign them different task by still having the idea about who is working on a particular task, JIRA has helped us to design more stories and it is providing us the transparent view of our context. It has become very useful platform for my organization. What do ...

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TN

Thomas N

06/05/20

4.5 out of 5

Jira - a great software to organize team collaboration

What do you like best? It’s very easy to have project managed and get tasks assigned to you, and see team progress. What do you dislike? I have not found anything in the software yet, that I can say I dislike. It serves its purpose exceptional well. Recommendations to others considering the product: N/A What problems are you solving with the product? What benefits have you realized? We are doing cross team collaboration, and it is helping us stay exceptionally organized.

IA

Industry Analyst / Tech Writer in Computer Software

06/05/20

5 out of 5

Helpful for Scrum based tracking!

What do you like best? JIRA is helpful is that it is adaptable and also transparent to our team. Creating sprints and checking the backlogs/reports is fairly simple while also containing a lot of detail and valuable information clearly. What do you dislike? It can be a little glitchy, especially when adding formatting into the text boxes. Recommendations to others considering the product: If you are working on implementing Scrum to your processes, I highly recommend this ...

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UI

User in Information Technology and Services

06/04/20

3 out of 5

Popular, But Leaves Much to be Desired

What do you like best? It's super common in the tech industry for agile sprint planning, so I appreciate the consistency as I move between organizations. What do you dislike? Despite being so common-place, it's not intuitive to use. My greater department uses the round-robin feature for ticket distribution, but my team does not. So every time we make a ticket and assign it to someone, it gets automatically assigned to someone else on the team, and we have to go manually change it. ...

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MJ

Mustafa J

06/04/20

5 out of 5

Software Planning and Bug Reporting

What do you like best? If your company is developing different types of software then then their is a chance that you might miss some errors or some steps. But with Jira you can create different Sprints for your different software where you can address issue to the specific software in that specific sprint. What do you dislike? each feature is available in this package so we do not dislike any thing regarding its provided services. Recommendations to others considering the ...

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MA

Muhammad A

06/04/20

5 out of 5

Easy Bugs Reporting

What do you like best? Jira is a tool that is used to Plan, Track and Manage your software processes. Here you can create Plan and bug sprints, you can assign sprints to specific person and also so track of tasks very easily. One more thing that i personally like about jira is its notifications for every action performed whihc keeps you up to dated regarding each and every process. What do you dislike? all feature and functionalities are available in this product so we do not ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].