JazzHR Reviews in May 2025: User Ratings, Pros & Cons

Jazz is a very good and capable applicant tracking system

What do you like best? Jazz provides flexibility and ease of use. The functionality is there and it allows you to tailor to your needs. What do you dislike? Some better ways to view information. Jazz could improve its user interface so that you can see the resume and type notes simultaneously Recommendations to others considering the product: Jazz can meet your needs no matter what your size. My recommendation is to spend time with the Jazz team prior to implementing so you can best ...

Good ATS

What do you like best? Workflows and customized templates are easy to use and easy to build. Jazz does the work for you! Love the customized questionnaires, and knock out questions. Great to have all of your candidate information in one place. Easily searchable. The LinkedIN plug-in is great, IF you invest in LinkedIn recruiter (big caveat. What do you dislike? No protected salary field. Duplicate candidates are easily accepted in the system; as a result, it forces the employer to the ...

Worst Customer Service Ever

What do you like best? SAML Integration with Onelogin and SSO with google suite What do you dislike? They are forcing me to 30 days notice prior to cancelation even their terms of service dont say anything about it Recommendations to others considering the product: Really read the terms of service https://www.jazzhr.com/terms-of-service/ What problems are you solving with the product? What benefits have you realized? Hiring process

Limited ATS

What do you like best? It is a good ATS for the price. It is user friendly and can get the job done. What do you dislike? The functionality is very limited and almost nothing can be customized to fit business needs. Even "custom" reporting is very limited and does not include all fields in the system. I do not recommend this ATS for a company that must adhere to an AAP report. What you see is what you get with this system - no custom fields can be created in the job, candidate ...

Excellent experience for hiring

What do you like best? I love having everything in one place and being able to see where each candidate is in the process. What do you dislike? Certain bits of the user experience can be clunky. But it could be just me because I was new to the program. What problems are you solving with the product? What benefits have you realized? Managing a large number of resumes for a job opening without anyone falling through the cracks.

Overall good ATS

What do you like best? Jazz is superior to past ATS we have used. I like that the system is very user-friendly and easy to use. What do you dislike? I would like to see more interaction with an account manager. I'm not sure we are taking full advantage of all the features Jazz has to offer. Recommendations to others considering the product: Jazz is a decent product. The report section is good and everytime I have to add a new user to the system, he/she is able to navigate through ...

Satisfied user

What do you like best? It is easy to navigate through and organized. What do you dislike? The response time for customer support could be faster. What problems are you solving with the product? What benefits have you realized? The overall improvement of my school

Keep your candidates organized and keep progress moving.

What do you like best? Jazz keeps all our candidate flow moving - it lets us organize by job and hiring team and allows us to make feedback and notes within each candidate file. What do you dislike? The interface isn't as visually appealing as say, a Trello, or another tool that lets you see all your candidates at once. Recommendations to others considering the product: Make sure it's the right tool for your size company and make sure your teams are committed to using it. What ...

Job candidate recruiting, communications, and screening

What do you like best? Jazz keeps everything related to our job candidate workflow organized in one place -- in the cloud. I know there are dozens of HR platforms that do the same thing, but Jazz does it with a logical user interface, and nothing seems to "fall through the cracks." What do you dislike? Jazz (like similar SaaS platforms needs to send out a LOT of system generated emails every day, so filters will often move those message directly to a candidate's spam folder. If you ...

Pretty good ATS for the money, very good for a large recruiting team

What do you like best? Able to use many different recruiters on the same platform. Price is inexpensive. Support is very responsive. What do you dislike? Reports are tough to see the information we're looking for. Job posting through The Resumator is a bit clunky and performance on free boards is not as good as some other ATS's. Cannot change pre-set parts of the recruiting flow. Calendars can't scale to see if you have many different appointments scheduled. What problems are you ...