9.4
Spot Score
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Ivacy VPN has garnered a strong reputation over the past year, particularly for its excellent customer support and reliable service. The VPN delivers consistent performance across devices, including Windows, Android, iOS, and macOS, with many users highlighting its ease of use and reliable connection speeds. A notable strength of the product is its affordability, ...Read more
Excellent customer support, with prompt, knowledgeable, and friendly assistance provided by agents like James, Mason, and Aneketh.
Efficient resolution of account and subscription issues, particularly for extending lifetime memberships.
Reliable and effective VPN service that works well across multiple devices and operating systems, including Windows, Android, iOS, MacOS, and Android TV.
Easy to use with a simple setup process, making it accessible for non-technical users.
Lifetime subscription requires manual renewal every five years, which may cause inconvenience for some users.
Occasional issues with subscriptions being marked as expired prematurely, necessitating interaction with customer support.
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Showing 31-40 out of 2560
GC
Gerald Carl Edgar Cyron
06/29/24
Great service
Great service. Super support team. Thanks James.
J
Jack
06/29/24
Lifetime membership extension!
Purchased a lifetime membership many years ago. Turns out it still needs renewing every 5 years. Support agent James was able to renew my membership quickly and hassle free!
R
Rick
06/29/24
Issue with my Lifetime membership
Had an issue with my Lifetime membership expiring. Contacted an agent and was immediately taken care of! Great service. Thank you!
V
Vossi
06/29/24
Lifetime licence for IVACY…
Bought a "lifetime licence" for IVACY VPN via Stacksocial 5 years ago, however... it expired !! So i talked to support and James was able to help and extend the licence for another 5 years. I'll come back in 5 years from now :-) Many thanks!
A
And
06/29/24
When it comes to support Mason helps…
When it comes to support Mason helps you and goes the extra mile. Otherwise I can't say anything bad. It always worked for me anywhere I was with all my devices. Windows, Android, iOS, MacOS.
C
customer
06/28/24
very good tech assitnace
very good tech assitnace, Mason particuarly great assistance
ΘΚ
ΘΕΜΙΣΤΟΚΛΗΣ ΚΩΝΣΤΑΝΤΙΝΟΥ
06/28/24
I have assisted by Mason and i am very pleased
I have assisted by Mason and i am very pleased for everything.
NH
Nathan Hale
06/28/24
They honor old license agreements
I purchased a lifetime license almost ten years ago because it was a good deal at the time. I use my account rarely, but it is super handy when I do need it. Logged in today(06/28/24) and found my license had expired. I contacted support fully expecting them to say "Too bad"; however Mason, the support person I spoke with, extended my license for another several years. Continuing to honor the lifetime license I purchased a long time ago.
A
Anon
06/28/24
Good, reliable VPN
Bought a long-term sub 5 years ago. Speeds are pretty good and it's worked well for years. I wanted to renew my sub so I chatted with Mason, who was able to give me a great deal for another long-term sub.
MG
Mark Gilmartin
06/26/24
Fantastic VPN and excellent customer service!!
Been with Ivacy VPN for years after trying a few others that I had a nightmare with had small problem the other day and sorted out by their Customer Service department within 12 hours excellent.
