9.4
Spot Score
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Starts from $2.45/Month
Ivacy VPN has garnered a strong reputation over the past year, particularly for its excellent customer support and reliable service. The VPN delivers consistent performance across devices, including Windows, Android, iOS, and macOS, with many users highlighting its ease of use and reliable connection speeds. A notable strength of the product is its affordability, ...Read more
Excellent customer support, with prompt, knowledgeable, and friendly assistance provided by agents like James, Mason, and Aneketh.
Efficient resolution of account and subscription issues, particularly for extending lifetime memberships.
Reliable and effective VPN service that works well across multiple devices and operating systems, including Windows, Android, iOS, MacOS, and Android TV.
Easy to use with a simple setup process, making it accessible for non-technical users.
Lifetime subscription requires manual renewal every five years, which may cause inconvenience for some users.
Occasional issues with subscriptions being marked as expired prematurely, necessitating interaction with customer support.
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Showing 241-250 out of 2560
RR
Rasmus Riis Kristensen
03/20/24
Just extended my lifetime subscription
Just extended my lifetime subscription. Great customer support. I talked to James. Af far as I'm aware it just works. Speed is great
B
Brayant
03/20/24
James was very helpful in extending my…
James was very helpful in extending my plan. Thanks
J
Joe
03/20/24
I needed to upgrade my lifetime…
I needed to upgrade my lifetime subscription which was purchased through Stack Social 5 years ago. James from Ivacy support assisted me and made the process very easy.
LA
Luke Allred
03/20/24
Mason is great! Support helpful. Great service!
Had some problems connecting via a manual configuration. Contacted support and was connected to Mason, who was able to help me find a solution with ease. Very polite as well. Couldn't have asked for a better agent to assist me! Seemed like he knew everything in and out.
C
Consumer
03/20/24
James at Ivacy
James at Ivacy, I’ve used this VPN for years and never had any issues with. 5 star service
A
Aaron
03/19/24
I've had to ask myself for an extension…
I've had to ask myself for an extension of my « lifetime purchase » I've bought on stacksocial a while ago. You pretty much have to do that every 5 years. James helped me with my request pretty quickly and asked me to write this review, which I did willingly. In short : cool customer service
BC
Ben Chode
03/19/24
Great app, great value, great service.
I've been using Ivacy for 5 years and have used it all over the world. I love that within the Android app, it labels which servers are good for P2P. James in customer service has been really helpful.
MM
Mike Moreno
03/19/24
Mason
Mason, the customer-service rep. was very helpful and resolved my issue in no time.
SC
Shixin Chen
03/19/24
quick help
The staff Aaron helped me to solve my problem in minutes. Thank you very much.
SW
Steve Williamson
03/18/24
Franklin handled my issue prompty and…
Franklin handled my issue prompty and professionally.
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