9.4
Spot Score
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Starts from $2.45/Month
Ivacy VPN has garnered a strong reputation over the past year, particularly for its excellent customer support and reliable service. The VPN delivers consistent performance across devices, including Windows, Android, iOS, and macOS, with many users highlighting its ease of use and reliable connection speeds. A notable strength of the product is its affordability, ...Read more
Excellent customer support, with prompt, knowledgeable, and friendly assistance provided by agents like James, Mason, and Aneketh.
Efficient resolution of account and subscription issues, particularly for extending lifetime memberships.
Reliable and effective VPN service that works well across multiple devices and operating systems, including Windows, Android, iOS, MacOS, and Android TV.
Easy to use with a simple setup process, making it accessible for non-technical users.
Lifetime subscription requires manual renewal every five years, which may cause inconvenience for some users.
Occasional issues with subscriptions being marked as expired prematurely, necessitating interaction with customer support.
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Showing 231-240 out of 2560
J
John
03/26/24
Mason handled my issue quickly and…
Mason handled my issue quickly and professionally.
KD
Kent Dalton
03/25/24
Quick support from chat support rep…
Quick support from chat support rep “James” to extend account that had been expired. Appreciated the quick, no hassle resolution.
N
Nathaniel
03/25/24
So easy to get my problem fixed
So easy to get my problem fixed. This was so painless. This tech definitely needs a raise. Thank you so much.
JS
Joaquim Sousa
03/24/24
Very good VPN.
Very good VPN. Ivacy VPN has an excellent customer service team. Very well attended by Mr James
A
Adri
03/24/24
Ivacy Stack Social lifetime subscription
I've been on the Ivacy StackSocial plan for 5 years. I contacted support to renew my subscription and James extended my subscription in less than 5 minutes. Great support!
J
Jo
03/23/24
I bought the lifetime sub a long time…
I bought the lifetime sub a long time ago. I just realized it has ended (5 years). I chat with James. He's very helpful and helped me to extended another 5 years. Great services! Highly recommended!
JT
Jethro Tull
03/23/24
Ivacy experiences
I've been on the Ivacy StackSocial plan for 5 years now and the service has always worked fine. I came up for renewal yesterday and after contacting support James had me back online in less like two minutes. Fantastic support.
X
Xian
03/22/24
I've been using Ivacy for 5 years now
I've been using Ivacy for 5 years now. The service has always worked. The dedicated servers to access content in other regions has worked great. I recently had an issue with my account and James fixed it in less than 5 minutes.
B
Bomben
03/21/24
I've been assisted by James to renew my…
I've been assisted by James to renew my lifetime product.
JH
Jason Hill
03/20/24
Had a brief issue with my subscription
Had a brief issue with my subscription. James in customer service fixed the issue very quickly. Extremely pleased with the service.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
