9.4
Spot Score
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Starts from $2.45/Month
Ivacy VPN has garnered a strong reputation over the past year, particularly for its excellent customer support and reliable service. The VPN delivers consistent performance across devices, including Windows, Android, iOS, and macOS, with many users highlighting its ease of use and reliable connection speeds. A notable strength of the product is its affordability, ...Read more
Excellent customer support, with prompt, knowledgeable, and friendly assistance provided by agents like James, Mason, and Aneketh.
Efficient resolution of account and subscription issues, particularly for extending lifetime memberships.
Reliable and effective VPN service that works well across multiple devices and operating systems, including Windows, Android, iOS, MacOS, and Android TV.
Easy to use with a simple setup process, making it accessible for non-technical users.
Lifetime subscription requires manual renewal every five years, which may cause inconvenience for some users.
Occasional issues with subscriptions being marked as expired prematurely, necessitating interaction with customer support.
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CP
Cuylar Preuss
04/07/24
Great customer service
Great customer service. Quick resolution to a mismatch between their site and app with their site showing I had an active subscription but the app not recognizing it. Fixed in minutes.
DA
Dionysius Almeida
04/07/24
Excellent service and product
Excellent service and product - have been using since 2019 and very happy with Ivacy product and their service. James provided excellent support during one of my calls.
KK
Krystian Kacper Krupa
04/07/24
It's a very good VPN
It's a very good VPN, with easy app and many servers around a world.
GK
Gavin K
04/05/24
Great product I've used for years
Great product I've used for years, support is super responsive and helpful!
SV
Sue Vitullo
04/04/24
Quick downloads.
Date of experience: April 05, 2024
PM
Peter Mahon
04/04/24
always works when you need it
always works when you need it
R
rogdogrox
04/04/24
Mason assisted me and helped me quickly…
Mason assisted me and helped me quickly and very professional. Great service and my issue was fixed straight away.
PM
Peter Miranda
04/04/24
Awesome continuous service given by Franklin
Franklin from support was able to give terrific service in handling my account query. Gave timely service in a friendly manner to resolve my issue. Thank you
ZW
Zen Williston
04/03/24
Mason solved my issue.
Date of experience: April 04, 2024
S
Sean
04/03/24
Reached out about my lifetime purchase
Reached out about my lifetime purchase, Mason fixed my account in a quick minute or two. I've enjoyed this VPN service
