9.4
Spot Score
Unblock, protect and explore with ease.
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Starts from $2.45/Month
Ivacy VPN has garnered a strong reputation over the past year, particularly for its excellent customer support and reliable service. The VPN delivers consistent performance across devices, including Windows, Android, iOS, and macOS, with many users highlighting its ease of use and reliable connection speeds. A notable strength of the product is its affordability, ...Read more
Excellent customer support, with prompt, knowledgeable, and friendly assistance provided by agents like James, Mason, and Aneketh.
Efficient resolution of account and subscription issues, particularly for extending lifetime memberships.
Reliable and effective VPN service that works well across multiple devices and operating systems, including Windows, Android, iOS, MacOS, and Android TV.
Easy to use with a simple setup process, making it accessible for non-technical users.
Lifetime subscription requires manual renewal every five years, which may cause inconvenience for some users.
Occasional issues with subscriptions being marked as expired prematurely, necessitating interaction with customer support.
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Showing 171-180 out of 2560
RV
R van Straten
04/24/24
James help me very well thanks
James help me very well thanks
NH
Nicolas Hetcher
04/23/24
Ivacy VPN: A Lifesaver with Exceptional Customer Support
Ivacy VPN has been an absolute game-changer for me. From protecting my online privacy to seamlessly accessing geo-restricted content, it has exceeded all my expectations. However, what truly sets Ivacy apart is its outstanding customer service, exemplified by the remarkable assistance I received from Mason. Recently, I encountered a minor hiccup with my lifetime subscription, which left me feeling a bit frustrated. But thanks to Mason's expertise and dedication, what could have been a ...
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SB
Sagar Basutkar
04/23/24
Purchased in 2019 as lifetime…
Purchased in 2019 as lifetime subscription. Terms and conditions mentioned having to extend before the end of 5 years. Just extended again and was quick and painless. Talked with agent Mason who was able to extend my subscription asap without any pain VPN itself is decent - not as feature rich as ExpressVPN or Nord but for the price point does the job and is available on multiple platforms including Smart TVs.
MM
Michael Manning
04/22/24
Excellent Tech support via Live chat!
Contacted the company today because of connection issues ( my fault entirely). My case was handled by Mason, who was incredibly patient with me, provided clear instructions and sorted my problems really quickly. The whole experience could not have gone any better! He is a credit to the organisation.
MG
Marc Garneau
04/22/24
Great VPN and great support
I have been using Ivacy for many years now. It always worked without any issues until today. I contacted the support group and Mason solved my issue within a couple of minutes
B
Bill
04/22/24
Franklin was clear and made my life…
Franklin was clear and made my life easy because I didnt frustrated with tech talk. Thanks.
DD
dkfhd dkfj
04/21/24
James from the support team
James from the support team, is great
SL
Stone Love
04/20/24
Had issues connecting to IVACY servers
Had issues connecting to IVACY servers. Mason assisted me uninstalling and reinstalling the newer version. It was a seamless process. We were up and running in no time.
AS
Anthony Sloat
04/17/24
Very helpful
Very helpful. got the main reason for contacting sorted within a minute. second problem was down to my internet provider not Ivacy.
JF
J F
04/17/24
super fast and helpful thank you!
Date of experience: April 17, 2024
