iubenda Reviews in June 2026: User Ratings, Pros & Cons

Always available and fast in feedback

Always available and fast in feedback. Clear explanations, even for those (like me) who are not an IT technician. I highly recommend them.

True customer service

I was very impressed with the service I received from the team, in particular Raffaele. A member of their team proactively contacted me to tell me some of our scripts where not installed properly, and in a scheduled call with Raffaele, he not only helped me configure the software correctly, but he also helped correct the errors that our own developer made. I wish more software companies provided this level of service, I will use them with other projects.

competent assistance and easy to understand also for unexperienced people like me

I'm really satisfied. Cookies and privacy policies are not that easy, Iubenda makes it easy and - most important - is always up-dated. I found it difficult to integrate the policies in different languages in my web site. I asked for further information and they answered with the right information link at once.

Great service

Great service. Great support.

Excellent

I had a very good experience with Iubenda staff. Leonardo Tamion removed a script from my website, because of which it was not possible to display the Cookie Solution. He was really helpful. I thank him again for the great work. Marco

Excellent technical support

Excellent technical support that helped me to make fully compiances with the GDPR my e-commerce (Shopify). The answers to my integration doubts regarding the cookie banners and additional policy services they were precise and fast.

5 stars

Iubenda is a very reliable service to manage all the many aspects related to the compliance of a site; it is not expensive if you compare it with similar products. The support is fast and very efficient: if they are not online, the will reach you almost immediately. Recommended

Full satisfaction

I asked Iubenda people assistance about new rules of privacy to be observed on sites; I obtained quick and clear answers.

Professional, easy to use and install and fully compliant!

I was looking for a comprehensive, but easy-to-install privacy and cookie policy. I had tried a few alternatives and had been left feeling really frustrated. I signed up with iubenda and was guided through the process. Their system gives you helpful suggestions of relevant items to include, based on the site(s) you already have. I also discovered it's really easy to go back into your dashboard and add new factors if you need to. I really appreciated having different options of how I wanted ...

The go-to solution for all things GDPR and legal compliance online

I'd been looking for a solution that combines privacy policy and terms & conditions for my site, and I'm so glad I found iubenda. Everything is super easy to adjust and set up so you know you're always covered, especially with all the changes around privacy around the world. I always appreciate a good user experience for any apps or web solutions I use and iubenda doesn't disappoint in any way. The customer service is also exceptional and will go the extra mile for you to help. And that's ...