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9.7

Spot Score

iubenda - GDPR Compliance Software

iubenda Reviews in May 2025: User Ratings, Pros & Cons

Protect your data and comply with GDPR effortlessly.

4.3

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Starts from $9/Month, also offers free forever plan

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iubenda Reviews & Ratings

4.3

Very Good

Based on 197 ratings & 161 reviews

Rating Distribution

Excellent

(130)

Very Good

(6)

Good

(3)

Poor

(4)

Terible

(18)

Expert's Review

Iubenda has proven to be a standout service, praised for its user-friendly interface and comprehensive features. Customers appreciate the ease of navigation and the quick setup process, emphasizing that you don't need to be a privacy expert to utilize its capabilities effectively. The exceptional customer service also shines through, with numerous mentions of ...Read more

iubenda pros and cons

  • Excellent customer service with comprehensive and helpful responses, making users feel supported and guided.

  • User-friendly and intuitive interface, suitable for individuals without technical expertise.

  • Efficient and quick technical support that offers clear explanations even for non-technical users.

  • Clear and intuitive control panel for managing services, enhancing user experience.

  • Limited pricing transparency, with concerns about potential changes in pricing schedules.

  • Some users find it challenging to integrate policies in multiple languages on their websites.

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Showing 31-40 out of 161

GN

Giada Neri

03/09/22

5 out of 5

I recommend this service 100%!

The process works perfectly and the control panel for managing the services is clear and intuitive. The service and help desk was great, helpful and quick in solving problems. I recommend this service 100%!

SO

Simone Ornaghi

03/03/22

5 out of 5

Always available and fast in feedback

Always available and fast in feedback. Clear explanations, even for those (like me) who are not an IT technician. I highly recommend them.

JS

James Scott

02/21/22

5 out of 5

True customer service

I was very impressed with the service I received from the team, in particular Raffaele. A member of their team proactively contacted me to tell me some of our scripts where not installed properly, and in a scheduled call with Raffaele, he not only helped me configure the software correctly, but he also helped correct the errors that our own developer made. I wish more software companies provided this level of service, I will use them with other projects.

ДМ

Дани Мавродиева

02/03/22

5 out of 5

Great service

Great service. Great support.

AM

Anna Maria Santolini

02/03/22

5 out of 5

competent assistance and easy to understand also for unexperienced people like me

I'm really satisfied. Cookies and privacy policies are not that easy, Iubenda makes it easy and - most important - is always up-dated. I found it difficult to integrate the policies in different languages in my web site. I asked for further information and they answered with the right information link at once.

MT

Marco Tardiola

01/08/22

5 out of 5

Excellent

I had a very good experience with Iubenda staff. Leonardo Tamion removed a script from my website, because of which it was not possible to display the Cookie Solution. He was really helpful. I thank him again for the great work. Marco

ER

Elia Ruba

01/04/22

5 out of 5

Excellent technical support

Excellent technical support that helped me to make fully compiances with the GDPR my e-commerce (Shopify). The answers to my integration doubts regarding the cookie banners and additional policy services they were precise and fast.

M

Maria

11/09/21

5 out of 5

5 stars

Iubenda is a very reliable service to manage all the many aspects related to the compliance of a site; it is not expensive if you compare it with similar products. The support is fast and very efficient: if they are not online, the will reach you almost immediately. Recommended

FC

Francesco Cicchetti

11/08/21

5 out of 5

Full satisfaction

I asked Iubenda people assistance about new rules of privacy to be observed on sites; I obtained quick and clear answers.

SC

Sarah Cousins

10/26/21

5 out of 5

Professional, easy to use and install and fully compliant!

I was looking for a comprehensive, but easy-to-install privacy and cookie policy. I had tried a few alternatives and had been left feeling really frustrated. I signed up with iubenda and was guided through the process. Their system gives you helpful suggestions of relevant items to include, based on the site(s) you already have. I also discovered it's really easy to go back into your dashboard and add new factors if you need to. I really appreciated having different options of how I wanted ...

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