iubenda Reviews in May 2025: User Ratings, Pros & Cons

A complete solution if you are willing to spend some buck

What do you like best? It allows you to manage all the privacy aspect of you site following a very well done setup guide. The service enables you to create the privacy policy for free if your site is very basic and it also provides you with a cookie popo-up solution What do you dislike? When I had to create the term of condition it wasn't clear that I had to pay for the "ultra" subscription in order to get it. I checked all the field spending a lot of time on it only to find out ...

The logic behind the site is amazing…

The logic behind the site is amazing but cant say the same for the people in iubenda. The support is simply not exist at all. I use the paid pro version and the terms are not professional. You may need to work around the terms by making few changes but since you don't have anyone to ask it is useless.

Sono dei Truffatori perderete…

Sono dei Truffatori perderete legalmente i soldi ho provato a fare con loro una srl innovativa ho perso i soldi ti vai ad imbattere in un sistema che alla fine è colpa tua mai di loro ! E perdi i soldi e devi stare anche zitto !

Easy to Implement and use

What do you like best? Quick and easy to implement; however, if you want specific wording or layouts may be more challenging. I like that they stay up-to-date with the legalese needed. Their support has been helpful to resolve issues that we've run into. What do you dislike? While their support is helpful once you get their attention, I've found that it's hard to get a response initially. On 3 occasions, I've had to prompt them repeatedly to respond. I don't love some of the ...

Startup

What do you like best? I have used iubenda service for my startup incorporation. The process is very organized through their system. In addition I got assistance with making all the necessary documents. The customer is really great. What do you dislike? The time taking for the process of incorporation is comparatively more. As the process is a systematic approach, it takes time. What problems are you solving with the product? What benefits have you realized? With iubenda, I ...

Easy to use and get integrated on website

What do you like best? It's ease of use. Generating a privacy policy can be a pain but iubenda makes it a smooth process. Also they allow for a cookie generator which can be very useful for EU users and if you have visitors. Overall the software is easy which makes it smooth to get the job done. What do you dislike? Sometimes it doesn't allow enough flexibility on changing up the privacy policy and certain elements don't generate nicely enough in terms of visuals. ...

Easy to set up, a bit difficult to integrate

What do you like best? With iubenda you can easily set up your privacy and cookie policy with just a few clicks and if you need it to be on multiple languages, you have the option to translate it. My favorite feature is the cookie solution which you can edit and easily embed on any website either on the top of the page, bottom or as a pop-up. What do you dislike? It is a little difficult to integrate it to your website, it defenitely takes a few more clicks than what you would like ...

Impossibile contattare l'assistenza sia…

Impossibile contattare l'assistenza sia per problemi tecnici che commerciali. Il piano multiulicenza conta più licenze di quelle effettivamente utilizzate.Servizio scadente.

Good product, extremely bad assistance

I have been using iubenda's services for years now. They have grown without investing in hr. Now they have a good product but an extremely bad assistance.I have had problems and the assistance answered me after a week, that's very long for an online company. Furthermore, it was during the days of GDPR. The fact is that now, after a long time, I still cannot enter my account because I have lost my password and the lost password process doesn't work. Manuel, a guy of the assistance who thinks ...

Un po' lunghi a risolvere alcuni…

Un po' lunghi a risolvere alcuni problemi relativi al passaggio tra account FREE e account PRO, comunque alla fine sono riuscito a ottenere il servizio di privacy policy che cercavo.