9.7
Spot Score
iubenda Reviews in June 2026: User Ratings, Pros & Cons
Protect your data and comply with GDPR effortlessly.
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Starts from $9 / Month, also offers free forever plan
iubenda Reviews & Ratings
Spotsaas Editor’s POV
Iubenda has proven to be a standout service, praised for its user-friendly interface and comprehensive features. Customers appreciate the ease of navigation and the quick setup process, emphasizing that you don't need to be a privacy expert to utilize its capabilities effectively. The exceptional customer service also shines through, with numerous mentions of ...Read more
iubenda pros and cons
Excellent customer service with comprehensive and helpful responses, making users feel supported and guided.
User-friendly and intuitive interface, suitable for individuals without technical expertise.
Efficient and quick technical support that offers clear explanations even for non-technical users.
Clear and intuitive control panel for managing services, enhancing user experience.
Limited pricing transparency, with concerns about potential changes in pricing schedules.
Some users find it challenging to integrate policies in multiple languages on their websites.
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Showing 131-140 out of 170
RL
Rosario Leonardi
09/01/20
La migliore soluzione per avere un sito…
La migliore soluzione per avere un sito a norma di legge. Inoltre per qualsiasi problema dispongono di un supporto clienti eccezzionale.
SS
stefania scaradozzi
08/24/20
Assistenza perfetta
Assistenza perfetta. Paziente, disponibile.
KA
Kamil Anwar
08/18/20
Excellent
Had an issue and Andrea dealt with it directly. Great customer service.
KA
Kamil Anwar
08/17/20
The support is very very bad
The support is very very bad. TCF migration is stuck due to issues with their script. I am going to switch to a different provider.
AS
A.L. S.R.L.
08/10/20
Ottima azienda
Ottima azienda
MG
Max Gritti
07/31/20
Il servizio e' molto ben organizzato e…
Il servizio e' molto ben organizzato e puntuale nel seguire il processo di costituzione, anche nel caso in cui si verifichino delle difficolta'. Matteo e' stato eccezionale risolvendo puntualmente ogni dettaglio anche autonomamente e mantendendo un contatto costante. Li consiglio per la professionalita' dimostrata in tutto il percorso.
GC
Giovanni Credendino
07/30/20
Amazing service!!!!!
Amazing service!!!!!Servizio perfetto!!!!
H
H
07/29/20
Turned off all e-mail notifications in…
Turned off all e-mail notifications in my account on 28-jul-2020, yet they keep sending me an e-mail on 29-jul-2020.It seems like they do not respect the wishes of their customers.What's next? Deleting my account and they still keep the data on some USB stick?
RD
Roberto Donzelli
07/14/20
Ho avuto la massima assistenza ad ogni…
Ho avuto la massima assistenza ad ogni minima esigenza o difficoltà. Userò Iubenda per qualsiasi esigenza potrò avere.
AB
Axel B.
06/24/20
Absolutely no response from customer service
It's been almost 2 weeks now since I last heard back from this company on my original question. I've sent several reminders and also answered a customer service survey where I graded the quality of CS low. That should have at least triggered some kind of interaction? iUbenda is in the business of trust and transparency, so ironic that they fail so hard on these points in their customer service. Will likely change to another tool.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].