IT Glue Reviews in June 2026: User Ratings, Pros & Cons

"Simplifies Documentation Immensely!!"

What do you like best about IT Glue? Integrations with RMM and PSA make linking items to each other a breeze. Love the document creation platform which makes it super simple to create and publish SOP docs. Going back to the first point, their related items feature is the bomb. Linking passwords to configurations, or switches to firewalls, you name it, it makes finding the information you need super simple!

"We are the limit, not ITGlue. Our documentation is where we are lacking."

What do you like best about IT Glue? It's a great way to store all of our important client documents and application documents all in one place so it makes the life of our technicians easier to find required information.

"Organize client information in an convenient and secure way"

What do you like best about IT Glue? The ability to quickly access client documentation from any device, anywhere. The mobile app is very helpful. What do you dislike about IT Glue?

"Great product overall"

What do you like best about IT Glue? I love everything from the big features like being able to integrate other products with APIs from simple buttons that help me work quickly and efficiently.

"Secure and easy portal for customer information"

What do you like best about IT Glue? Easy & quick to look up and access customer information What do you dislike about IT Glue?

"Powerful without being too rigid."

What do you like best about IT Glue? It has a pretty well-thought-out system for item documentation, and where the fringe areas are it remains simple enough to not have to make too many concessions for it. The documents interface is especially good in this regard, allowing you to easily and quickly dump all the info you have on something you're documenting and then worrying about it later, whereas other solutions we tried were very rigid in their "if you dont fill out everything now we wont ...

"The best information and asset management option at an affordable price"

What do you like best about IT Glue? IT Glue provides centralized access to documentation, password management with support for MFA, revision history, asset management, and controls to maintain separation of access where needed. This allows our organization to have multiple departments keep their SOPs and KB information in one place, accessible to the whole company, making it easier to distribute where and when needed. The additional integrations and ability to use the API to allow for ...

"MSP Use Case for IT Glue"

What do you like best about IT Glue? We use IT Glue for all of our MSP documentation needs. It's an easy to access central location that helps to store and organize these documents effectively. This leads to a significant time savings for members of my team.

"Help us a lot and easy to use"

What do you like best about IT Glue? was able to link with our ticketing system What do you dislike about IT Glue?

"My favorite Password Management/Documentation tool"

What do you like best about IT Glue? Been using Glue since 2015 with different companies, and its been a timesaver! I like it best for nicely combining secure password management with asset/process documentation. The way one can link assets and documents to each other saved me countless hours looking for info.