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IT Glue - New SaaS Software

IT Glue Reviews in June 2025: User Ratings, Pros & Cons

Streamline IT documentation with powerful integrations and secure access.

4.6

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IT Glue Reviews & Ratings

4.6

Excellent

Based on 103 ratings & 284 reviews

Rating Distribution

Excellent

(213)

Very Good

(62)

Good

(6)

Poor

(2)

Terible

(1)

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Showing 51-60 out of 284

AU

Anonymous User

08/11/23

5 out of 5

"Great product"

What do you like best about IT Glue? Easy to use and the best feature is that the search will speed up work flow What do you dislike about IT Glue?

CT

Callum T

08/10/23

5 out of 5

"IT Glue for MSP's"

What do you like best about IT Glue? IT Glue is great at allowing us to centralise all of our customer's documentation in a platform that is reliable and very user friendly.

SY

Stephane Y

08/10/23

5 out of 5

"Documenting save you time when done right!"

What do you like best about IT Glue? The level of flexibility in the documentation And integrations available with other Kaseya products (like 1 click in VSA X)

AU

Anonymous User

08/10/23

5 out of 5

"Great Experience"

What do you like best about IT Glue? How easy it is to use the search to find anything you need. What do you dislike about IT Glue?

JW

Justin W

08/09/23

5 out of 5

"IT Glue is awesome."

What do you like best about IT Glue? IT Glue makes it easy to keep track of all details about your customers and maintain a high degree of documentation in an easy-to-use platform. We use it every day.

AU

Anonymous User

08/09/23

5 out of 5

"Amazing documentation capabilities"

What do you like best about IT Glue? Connecting documents to resources in the configurations section makes troubleshooting easier and understanding an environment faster. Additionally, having a place to store so many different passwords for each client or tool/service is essential.

MG

Michael G

08/09/23

5 out of 5

"Best way to document IT."

What do you like best about IT Glue? Password management and flexible assets. What do you dislike about IT Glue?

BM

Brian M

08/09/23

5 out of 5

"Simplifies Documentation Immensely!!"

What do you like best about IT Glue? Integrations with RMM and PSA make linking items to each other a breeze. Love the document creation platform which makes it super simple to create and publish SOP docs. Going back to the first point, their related items feature is the bomb. Linking passwords to configurations, or switches to firewalls, you name it, it makes finding the information you need super simple!

CP

Chris P

08/09/23

5 out of 5

"We are the limit, not ITGlue. Our documentation is where we are lacking."

What do you like best about IT Glue? It's a great way to store all of our important client documents and application documents all in one place so it makes the life of our technicians easier to find required information.

RB

Ravi B

08/09/23

5 out of 5

"Acquired but still good"

What do you like best about IT Glue? Simple to use, new poeple are easily trained. Export of Data is easy so you're not locked in and you can transfer to/from other MSPs on client changeover.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].