Instabug Reviews in June 2026: User Ratings, Pros & Cons

Very useful tool

What do you like best? The possibility of end customers to give easy feedback by shaking the app and the automatic crash report. What do you dislike? That I cannot change the language of the feedback form. What problems are you solving with the product? What benefits have you realized? Hotel app.

A useful tool for me and my customers

What do you like best? It´s really easy to send information about bugs and report new issues What do you dislike? Maybe its pricing is a bit costly, prices based on amount of users maybe is not the most suitable for us What problems are you solving with the product? What benefits have you realized? All of our customers send crashes information and also report issues with the "shake" feature

Great tool full integrated with our solution

What do you like best? We were able to integrate Instabug with our systems for software QA for webapps. We use it for bug tracking and mobile crash reporting. What do you dislike? We would like to see more API options as current available. What business problems are you solving with the product? What benefits have you realized? We are using instabug fof bugtracking and mobile crash reporting.

An easy way for the team to report bugs

What do you like best? The QA team can easily report bugs, as can our clients. The tool provides a wealth of information about bugs and crashes (the logs are very helpful, the ability to screen shot and pinpoint what is going wrong withe the design or the user experience is great What do you dislike? The shaking to report a bug feature can be annoying when accidental shakes make the dialog come up. There were some bugs when using an older version of the Android sdk (multiple bug reporting ...

Easy way for users to report bugs and submit feedback

What do you like best? The shake report is a great feature that easily allows customers to submit issues. What do you dislike? I have not used this product enough to have any dislikes. What problems are you solving with the product? What benefits have you realized? Product improvement and feedback

Instabug helps my company react fast

What do you like best? We are running a financial App and use instabug to keep track of app crashes and bug reports. There are two things I like about Instabug. The first is the shake your phone and report the bug feature. We use this feature to test app, let user communicate with us and provide this novelty feeling (users love shaking their phone! the screen capture and video recording functions are really useful for bug report. Second thing I like is the integration with Slack, allowing ...

Streamlined system, combines multiple services

What do you like best? Apart from usual log, analytics and other common features, it has multiple channels for communication, even includes real time chat. That is sometimes a separate service we need to pay for. Having everything included in a single service makes it easier. What do you dislike? There should be a discounted tier for smaller entities/sole developers. The features would help a small non-funded company or someone who is trying to create a product by himself/herself. But ...

Works very well for what we need

What do you like best? Instabug is a great way for us to gather user feedback as we developed our app. What do you dislike? There is not a simple way to select and categorize feedback types in the instabug interface. Recommendations to others considering the product: HIghly recommended. Use it as soon as you want feedback from real users. What problems are you solving with the product? What benefits have you realized? We developed a new app and instabug allowed us to gather feedback ...

very usseful

What do you like best? the ability to let user to contact us within some problem What do you dislike? the usage of memory and processor is really heavy What problems are you solving with the product? What benefits have you realized? some bugs and some problems on our app

Instabug makes my life so much easier.

What do you like best? I really like how easy it is to setup and use and the amount of types and make filtering a breeze along with searching as well. What do you dislike? Sometimes it doesn't send logs and leaves the console blank. I imagine it's just a bug but otherwise I really enjoy all the features. Recommendations to others considering the product You have to try it and I guarantee you'll be hooked. What business problems are you solving with the product? What benefits have you ...