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9.6

Spot Score

Instabug - Bug Tracking Software

Instabug Reviews in May 2025: User Ratings, Pros & Cons

Empower your users, fix bugs faster.

4.2

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Instabug Reviews & Ratings

4.2

Very Good

Based on 304 ratings & 324 reviews

Rating Distribution

Excellent

(199)

Very Good

(104)

Good

(12)

Poor

(5)

Terible

(4)

Expert's Review

Instabug is undeniably a valuable asset for mobile app development teams, as highlighted by the glowing reviews it has received in the past 12 months. Users praise its seamless bug reporting capabilities, intuitive interface, and efficient integration with tools like JIRA and Slack. The detailed bug reports, including stack traces, make issue identification and ...Read more

Instabug pros and cons

  • Provides detailed bug reports, including stack traces, making issue identification and resolution faster.

  • Intuitive and user-friendly interface, allowing easy submission of feedback and bug reports.

  • Integration with JIRA and Slack for efficient management and communication.

  • Automated repro steps and shake-to-report feature enhance user insights and problem resolution.

  • Pricing might be considered high-end, especially for basic usage, potentially limiting accessibility.

  • Account management complexities, leading to accidental charges and challenges in changing settings.

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Showing 121-130 out of 324

UI

User in Health, Wellness and Fitness

02/06/19

5 out of 5

One application which satisfied all my needs!

What do you like best? After from crash report generation, Insta bug is acting as like a project management tool. Customer Support is awesome. What do you dislike? This is your little customer from India, While I am developing the application I got a lot and lots of issues, As a developer, I couldn't able to track the issue, due to this I was totally down in my tech side. One of my friends referred your service, That is an awesome one. Where I could able to track all crash and with ...

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UI

User in Computer Software

02/06/19

5 out of 5

Very Useful!

What do you like best? The crash logs are the best part, and not really talked about very much (the "shake to report" grabs the spotlight, rightly), but logs give a full stack and are very detailed (often better than, say, Crashlytics). What do you dislike? The console leaves something to be desired. What problems are you solving with the product? What benefits have you realized? Bug reporting by our beta users, as well as tracing crashes. Response from Nour abdelaal of Instabug ...

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AI

Administrator in Internet

02/06/19

4.5 out of 5

Powerful insights and intuitive feedback tool

What do you like best? As a software developer I really appreciate the level of detail that Instabug provides, giving me a deep level of insight to help diagnose and debug issues that users are having. In addition to this, the feedback tools that users are given in the app allow them to clearly and effectively describe the issues or suggestions they have. The support I’ve had from the Instabug team has also been second to none. What do you dislike? From a data privacy perspective, the ...

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NM

Nishit M

02/06/19

4 out of 5

Best Crash Reporting framework so far!!

What do you like best? The event tracking leading to a crash is a pretty cool feature. We can log queries that lead to crash and check it in real time. What do you dislike? No Filtering of crashes per app version should be there. What problems are you solving with the product? What benefits have you realized? We brought down the crashes from 4% to 0.7%. Response from Nour abdelaal of Instabug edit Hey Nishit, Thank you for your feedback. I'm delighted to hear that our ...

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02/06/19

5 out of 5

Very Useful!

What do you like best? The crash logs are the best part, and not really talked about very much (the "shake to report" grabs the spotlight, rightly, but logs give a full stack and are very detailed (often better than, say, Crashlytics. What do you dislike? The console leaves something to be desired. What business problems are you solving with the product? What benefits have you realized? Bug reporting by our beta users, as well as tracing crashes.

02/06/19

4.5 out of 5

Powerful insights and intuitive feedback tool

What do you like best? As a software developer I really appreciate the level of detail that Instabug provides, giving me a deep level of insight to help diagnose and debug issues that users are having. In addition to this, the feedback tools that users are given in the app allow them to clearly and effectively describe the issues or suggestions they have. The support I’ve had from the Instabug team has also been second to none. What do you dislike? From a data privacy perspective, the ...

Read more

02/05/19

5 out of 5

Excellent Customer Care

What do you like best? I really liked how the customer care follow up their ticket. I've contacted the customer care and a guy Rami was following up most of my cases and I really liked him and makes me comfortable that my issues are going to be resolved when he handles them. What do you dislike? Instabug is a great service with many great features. There are some bugs or flows that I discover and report them directly to them and they take good care of them. What business problems are you ...

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02/05/19

4.5 out of 5

Great experience

What do you like best? We love the ability to quickly get feedback from our beta users. What do you dislike? A bit on the costly side, especially for the user limit. What business problems are you solving with the product? What benefits have you realized? We are getting feedback from users who previously stayed silent.

IC

Internal Consultant in Telecommunications

02/05/19

4.5 out of 5

Instabug review

What do you like best? Instabug shows alot of details about the reported bug and easy implementation What do you dislike? Integrating reported bugs with CRM system What problems are you solving with the product? What benefits have you realized? I can know the user's feedback and problems Response from Rami Magdi of Instabug edit Hey there, Thank you very much for your valuable feedback. I'm pleased to know that our tool is helping you in improving your application. ...

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RR

Ryan R

02/05/19

4.5 out of 5

Great experience

What do you like best? We love the ability to quickly get feedback from our beta users. What do you dislike? A bit on the costly side, especially for the user limit. What problems are you solving with the product? What benefits have you realized? We are getting feedback from users who previously stayed silent. Response from Rami Magdi of Instabug edit Hey Ryan, Thank you so much for your feedback! We are pleased to hear that you are enjoying receiving feedback from ...

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