Instabug Reviews in May 2025: User Ratings, Pros & Cons

Instabug can be better

What do you like best? The detail log help me find the bug root. I can track the user activity. What do you dislike? Notifications for Android doesn't work properly. The users management isn't good enough. The filter doesn't work. The Brazilian locale was not translate correctly. I can't organize the chat into tags or categories. Recommendations to others considering the product With Instabug you can track bugs/crashes and offer support to your clients by a chat. What business ...

Great feedback, okay everything else, good MVP multitool

What do you like best? The two things I like the most about this product are 1 Easy for users to give us feedback and to follow up with them, and 2 This tool gives us a passable set of tools each of which has its own external tool generally which helped us get started. For example Instabug provides a logging service, symbolicated crash dumps and basic analytics. All of these tools are better from specialist tools, but having them all integrated at once and in one place was very ...

Great feedback, okay everything else, good MVP multitool

What do you like best? The two things I like the most about this product are 1) Easy for users to give us feedback and to follow up with them, and 2) This tool gives us a passable set of tools each of which has its own external tool generally which helped us get started. For example Instabug provides a logging service, symbolicated crash dumps and basic analytics. All of these tools are better from specialist tools, but having them all integrated at once and in one place was very ...

Perfect for react native bugs

What do you like best? It gives great details on any crashes that occur in our app and allows us to respond quickly What do you dislike? Sometimes the different tier features are pushed on you and you can't hide them. What problems are you solving with the product? What benefits have you realized? Crash tracking, but the network tracing is really nice Response from Nour abdelaal of Instabug edit Hi there, Thanks for the feedback on your experience with our crash ...

Convenient, easy to install, easy to use

What do you like best? Integration was simple, easy to use as an end user. Crash reporting is very useful. Dashboard is pretty straightforward. What do you dislike? The shake feature, we had to turn it off, for our product it was distr What problems are you solving with the product? What benefits have you realized? Easy customer service. We’re a startup and cannot afford customer support staff right now, need something we can gather feedback but don’t need someone dedicated to ...

Gaining insight in issues directly from the customers

What do you like best? I like how detailed the information related to a customer issue or bug/crash is. What do you dislike? The UI of how the information is provided i.e. customer issue or bug/crash needs some getting used to. May be distinguish between different sections using different colours. Selecting app from the top left corner isn't as intuitive at first. Recommendations to others considering the product Definitely go for Instabug. Before selecting Instabug, my organisation ...

Instabug: No more a nice to have dev tool

What do you like best? The simplicity to communicate and share bugs between testers/users and dev team. Crash reports and scenarios allowing dev team detecting root causes and saving hours if not days of bug fixings for irrelevant issues. What do you dislike? Some features of silver package had to be available in the bronze one, e.g. user steps, profiler, ...etc. What business problems are you solving with the product? What benefits have you realized? Save time in reporting bugs, ...

Instabug: No more a nice to have dev tool

What do you like best? The simplicity to communicate and share bugs between testers/users and dev team. Crash reports and scenarios allowing dev team detecting root causes and saving hours if not days of bug fixings for irrelevant issues. What do you dislike? Some features of silver package had to be available in the bronze one, e.g. user steps, profiler, ...etc. What problems are you solving with the product? What benefits have you realized? Save time in reporting bugs, ...

One application which satisfied all my needs!

What do you like best? After from crash report generation, Insta bug is acting as like a project management tool. Customer Support is awesome. What do you dislike? This is your little customer from India, While I am developing the application I got a lot and lots of issues, As a developer, I couldn't able to track the issue, due to this I was totally down in my tech side. One of my friends referred your service, That is an awesome one. Where I could able to track all crash and with the ...

Best Crash Reporting framework so far!!

What do you like best? The event tracking leading to a crash is a pretty cool feature. We can log queries that lead to crash and check it in real time. What do you dislike? No Filtering of crashes per app version should be there. What business problems are you solving with the product? What benefits have you realized? We brought down the crashes from 4% to 0.7%.