9.3
SpotScore

Insightly Reviews in July 2026: User Ratings, Pros & Cons
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Insightly Reviews & Ratings
Spotsaas Editor’s POV
Insightly CRM stands out as a user-friendly and customizable platform for businesses aiming to improve sales processes and centralize customer data. Its strengths lie in its adaptability to various organizational needs, offering features such as pipeline tracking, task automation, and contact management. Users appreciate its ability to seamlessly integrate with ...Read more
Insightly pros and cons
Insightly helps manage contacts, leads, deals, and opportunities, offering a unified platform for sales and marketing teams.
The built-in real-time messaging feature makes collaboration easy, keeping teams aligned on deals and client communications.
Insightly syncs with Outlook and Gmail, simplifying the process of organizing contacts and tracking communications.
The clean interface makes it easy for teams to adapt quickly and start using the platform effectively.
While useful for basic CRM tasks, Insightly's reporting tools could be more capable for advanced analytics.
The mobile app doesn't offer the same range of features as the desktop version, which could limit productivity on the go.
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Showing 331-340 out of 877
JA
Jennifer A
04/07/20
"Comprehensive CRM offering excellent ways of managing sales as well as leads process"
What do you like best about Insightly CRM? My overall experience with Insightly CRM is great. It is really a huge invention by enabling us in managing several business relationships quite easily. It is well suited to our environment. I highly appreciate its customizable nature. It has become my favorite CRM now because of its highly impressive clean and clear interface. What do you dislike about Insightly CRM? It is absolutely fantastic product. It enables users to manage several things ...
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MW
Mary W
04/07/20
"Slightly earns best business reputation through "Insightly""
What do you like best about Insightly CRM? For me my customers owe much importance. Insightly has made easier for me to get engage with customers and synchronize data. I found it useful in term of project management and to integrate with other social apps. It’s very important to know how tour client is feeling; by using Insightly I get entire idea of their buying experience. What do you dislike about Insightly CRM? It takes quite time and a full description before getting ready to use it ...
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DT
David T
04/05/20
"Advanced kind of relation management tool"
What do you like best about Insightly CRM? Insightly CRM is one of the most powerful tool that let us provide great assistance to our customers. It has managed all features in advanced ways. The great thing about insightly it is a SaaS based CRM solution. It accelerates sales in efficient ways. Moreover, it provides plugins of Gmail and Outlook. It is capable of providing best and effective services. Furthermore, I would appreciate its price that is quietly affordable. What do you dislike ...
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EB
Emily B
03/20/20
"Easy to work with!"
What do you like best about Insightly CRM? This product has allowed me to manage and get a clearer view of my organization’s sales. With Insightly, I can organize all the information of my client and sort them on different categories, allowing me to have a faster way to approach them when needed. Its project management tools are also amazing although it’s not a product which it’s directed that way, it makes a great job to keep track of the way a project is going and create a timeline that ...
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KM
Katie M
03/16/20
"Most professional and successful product with all essential features and functionalities"
What do you like best about Insightly CRM? Insightly is the best ever product for managing business relationships. I found it to be the most Practical app and enriched with almost all features. It helps us a lot in giving maximum reliability to our projects. It is really doing a great job and offers all useful features and functionalities. It fulfills all the needs of business. It really works according to the advertisement. With the invention of this the workload has greatly reduced. ...
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LM
Lois M. G
03/10/20
"Intuitive and easy to implement."
What do you like best about Insightly CRM? I liked making connections with businesses. I always liked each organisation's own website, and adding a note clearly indicates a new meeting. I do love the search function and I like it. I'm able to add appeals. What do you dislike about Insightly CRM? I didn't like the word processing program in the new Notes section. Bulleted lists were difficult to print, and it had been easy to copy from Word or Outlook without sending up ...
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BD
Bismark D
03/08/20
"A simple, Fast, and Secretly Powerful business tool"
What do you like best about Insightly CRM? Insightly is very responsive. The search feature is amazing. I find the interface simple to navigate and when it's time to automate, insightly has powerful automation features. The CRM is user friendly enough to use daily. What do you dislike about Insightly CRM? I find the price to be high. Also, in every price tear there are new features. All features should be represented with every price tears with limitations based on the price level you ...
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AU
Anonymous User
02/25/20
"Awesome experience!"
What do you like best about Insightly CRM? Reporting dashboards and the customization available. What do you dislike about Insightly CRM? Some of the lack of integrations especially since we don’t use zapper. What problems is Insightly CRM solving and how is that benefiting you? Business development and increase in business and conversion of sales.
AU
Anonymous User
02/20/20
"Very user friendly CRM"
What do you like best about Insightly CRM? We like the ease of use and general layout of the product. It is not as cluttered as some other bigger name CRM's and is much easier to customize. What do you dislike about Insightly CRM? Limited related links for custom objects Recommendations to others considering Insightly CRM: Consider all integrations and ensure they will talk to Insightly fairly easily What problems is Insightly CRM solving and how is that benefiting you? Pipelines allow ...
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AU
Anonymous User
02/18/20
"Great Help for better company wide information"
What do you like best about Insightly CRM? the search bar helps you locate any organization or opportunity - it also lets you set up reminders which are very helpful; I also love the closed loop functions What do you dislike about Insightly CRM? when searching for something it pulls up all things, so you have to look through a lot even when searching for something specifically What problems is Insightly CRM solving and how is that benefiting you? Price comparisons and seeing if another ELG ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].