Insightly Reviews in July 2026: User Ratings, Pros & Cons

"Grow your business amazingly- Insightly CRM"

What do you like best about Insightly CRM? - Inexpensive price. - It is one of the most popular software as there are 1.5 million users worldwide. - It helps to keep and manage the record of customers securely. - It is easy to use to create to establish secure connection between me and my employee and customer even in the time of pandemioc. - I requested it also provides a demo. What do you dislike about Insightly CRM? Till now, I haven't found any dislikes and downwards. Recommendations to ...

"Great, free solution for tracking leads!"

What do you like best about Insightly CRM? As a freelancer, Insightly makes it so much easier to keep track of clients and potential leads than trying to do it with Gmail alone. I can easily see who I've contacted, when communication took place, and add notes. What do you dislike about Insightly CRM? There's a Gmail integration, but it's lacking. I still generally need to do quite a bit manually to keep personal or otherwise irrelevant contacts out, and I need to manually add notes and go ...

"Was great for years, then they flipped to a Hubspotty model"

What do you like best about Insightly CRM? Easy to use interface with many options on how you can navigate to the different features. It works for google brains best. What do you dislike about Insightly CRM? They did an awesome job updating and adding features, and then they started to charge the hell out of everyone completely blowing past the price points that were appropriate for their customers. I have put more than 30 clients into Insightly and my value as a partner was light to ...

"Frustration with lack of customer service"

What do you like best about Insightly CRM? You can customize the platform somewhat to fit your company. What do you dislike about Insightly CRM? Lack of support and system does not appear to appreciate that prospects can go dormant for a while, then come back. What problems is Insightly CRM solving and how is that benefiting you? I am not solving any problems with Insightly. I have used it for many years and find it is limiting our organization, due to not being a complete solution. I had ...

"Great for small and médium size businesses"

What do you like best about Insightly CRM? It's supper intuitive and easy to use. You don't need a programming / coding background. You can use it as much as you need. What do you dislike about Insightly CRM? It's not highly adaptable as other CRMs. It's for great use for small and medium businesses but I don't recommend it for big businesses. Recommendations to others considering Insightly CRM: Great CRM to get started with What problems is Insightly CRM solving and how is that benefiting ...

"A powerful tool for managing your customer data"

What do you like best about Insightly CRM? Insightly CRM is a powerful software that has the best native integrations and has the best tools to manage the data of your customers a safe and fast way, through its platform you can ensure links with your customers, manage contacts, create analysis and email tracking if there is any doubt a complete software in terms of prospecting and workflow automation, among other positive aspects we found that it has a clean interface with a design that ...

"Most flexible, easy to use, safe and secure CRM"

What do you like best about Insightly CRM? This is the amazing invention. It let us have massive sales. Its customer support is highly effective. It helps us a lot in fostering and strengthen our relationships with clients. This is the best tool for tracking the journey of stakeholders and let us give better guidance by engaging them and have better learning experiences. There are many video tutorials that help us in growing our business. It helps us a lot in growing our business. What do ...

"Not a bad application"

What do you like best about Insightly CRM? I like that it is easily integrated into other applications like PandaDoc and Microsoft Outlook What do you dislike about Insightly CRM? It can be somewhat difficult to navigate Recommendations to others considering Insightly CRM: I would recommend integrating this application with MS Outlook and PandaDoc What problems is Insightly CRM solving and how is that benefiting you? I have been able to send emails from Insightly instead of having to log ...

"Build the best relationships with your customers using Insightly CRM"

What do you like best about Insightly CRM? Insightly CRM is a software designed to manage relationships with your customers, has a visually appealing and functionally intuitive platform, hosts a wealth of features with integrated project management capabilities such as lead evaluation, document storage, mailings, task management and marketing automation integration just to name a few, has extensive integration options such as with Gmail, Office 365 and Mailchimp, is a powerful tool to track ...

"An improvement in the business tracking of your movements with Insightly CRM."

What do you like best about Insightly CRM? I like this software because it maintains advanced options of use, which can be executed by any user who is registered to the facilities of this system, one of my favorites is that I can make automation's of the constant workflow that is made every day within the application, providing incredible reports about the realizations that are promoted through this executive server in the area of digital marketing, mentioning that it guarantees the prudent ...