Innago Review: Is It The Right Property Management Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
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Overview
Pricing
Buyer feedback
Alternatives
Media
Security & Compliance
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FAQ
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What is Innago?
Discover the ultimate property management solution with Innago. This robust online software empowers property owners and landlords to effortlessly handle day-to-day operations. Featuring a variety of impressive tools, Innago simplifies tasks for small to mid-sized portfolios. Easily collect rent with various payment options and track payments securely. The platform also offers the convenience of online lease signing and access across devices. Take advantage of its comprehensive capabilities to create custom applications, run credit checks, and view criminal and eviction records of potential tenants. Simplify maintenance with a centralized ticket system and efficiently respond to tasks.
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
Data residency:🇺🇸
Platform
Web + mobile app (iOS & Android)
Innago Screenshots
Innago was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Innago
- Use cases
- Residential property management, Small to mid-sized rental portfolios, Landlord rent collection and lease management
- Team types
- Individual landlords, Property managers
- Company size
- 1-50 employees, 51-500 employees
- Workflow style
- Simple and streamlined
- Setup complexity
- Low
Why teams choose Innago
Easy online rent collection with multiple payment options
Convenient online lease signing accessible across devices
User-friendly interface tailored for small to mid-sized portfolios
Is Innago right for you?
Best for small to mid-sized landlords needing simple rent and lease management.
Choose Innago if
- You manage a residential portfolio with up to mid-sized properties
- You want easy online rent collection with multiple payment options
- You prefer a straightforward, user-friendly platform with low setup complexity
Consider alternatives if
- You require advanced features for large enterprise or multi-site portfolios
- You need deep customization or complex workflow integrations
What buyers should know before shortlisting Innago
Innago is a straightforward property management tool designed for small to mid-sized landlords. Its user-friendly interface and essential features make it an excellent choice for those new to property management.
Innago pros and cons
- Innago pros
Easy online rent collection with multiple payment options
Convenient online lease signing accessible across devices
User-friendly interface tailored for small to mid-sized portfolios
- Innago cons
Limited advanced features for large enterprise needs
Potential lack of customization for complex workflows
Ready to try it?
Get started with Innago
Try the free plan and upgrade when ready.
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See how it stacks up
Compare Innago side-by-side with top Property Management Software alternatives.
What is the pricing of Innago?
Innago Pricing Plans
YOUR COST
Direct, Personal Support Dedicated Innago Account Rep Phone and Email Support Convenient In-App Help Resources
Dedicated Innago Account Rep
Phone and Email Support
Convenient In-App Help Resources
Late Fees & Invoice Automation Custom, Recurring Invoices Automated Late Fee Settings Receipt and Image Storing
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YOUR TENANT’S COST
Direct, Personal Support Dedicated Innago Account Rep Phone and Email Support Convenient In-App Help Resources
Dedicated Innago Account Rep
Phone and Email Support
Convenient In-App Help Resources
Late Fees & Invoice Automation Custom, Recurring Invoices Automated Late Fee Settings Receipt and Image Storing
Show more +
Innago reviews and ratings
Buyer sentiment
Buyers overwhelmingly praise Innago for its ease of use and effective rent collection features, though some desire more advanced capabilities.
What buyers like
- Ease of use
- Online rent payment options
- Lease signing convenience
Common complaints
- Limited advanced features
- Lack of pricing transparency
What users are saying
AW
Alex Waters
06/17/24
Best customer support
Innago makes managing properties much easier. But I love the customer support. Seriously, they have the best customer support. I've been using the ...
Read more
ES
Eric Senghe
05/21/24
Great customer support Great App
Great customer support the same support phone number works for tenants and for landlords so you can give that number to your tenants if they have a ...
Read more
AU
Anonymous User
02/14/24
"Good for tracking communication"
What do you like best about Innago? Innago allows renters to submit maintenance requests. This feature is helpful because it keeps all communication ...
Read more
SM
Simone M
12/15/23
"Great for First Time Homeowner"
What do you like best about Innago? I love the quick responsiveness of customer service. Sometimes, I would get a little lost, but once I emailed or ...
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AU
Anonymous User
11/16/23
"I would Recommend Innago"
What do you like best about Innago? I recently had the opportunity to use Innago, and I must say it has significantly elevated my property management ...
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IB
Information B
11/15/23
"Easy to use"
What do you like best about Innago? I like that everything is housed in one place. That you can add documents to a persons profile. What do you ...
Read more
Innago security and data handling
Key compliance certifications and security features for IT and security teams evaluating Innago.
Certifications
Developer & data
Alternatives to Innago
Innago Support Options
Frequently Asked Questions About Innago
Common questions buyers ask before choosing Innago.
Innago is a strong fit if: You manage a residential portfolio with up to mid-sized properties; You want easy online rent collection with multiple payment options. Consider alternatives if: You require advanced features for large enterprise or multi-site portfolios; You need deep customization or complex workflow integrations.
Buyers commonly note the following limitations of Innago: Limited advanced features for large enterprise needs; Potential lack of customization for complex workflows; Pricing details are not publicly disclosed beyond freemium availability.
Some top alternatives to Innago includes Buildium, Rent Manager, TenantCloud, TurboTenant and Onsite Property Manager.
Innago offers Freemium pricing model
The starting price is not disclosed by Innago. You can visit Innago pricing page to get the latest pricing.
Ready to try it?
Get started with Innago
Get started with the free plan — no credit card required.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].