Innago Review: Is It The Right Property Management Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
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What is Innago?
Discover the ultimate property management solution with Innago. This robust online software empowers property owners and landlords to effortlessly handle day-to-day operations. Featuring a variety of impressive tools, Innago simplifies tasks for small to mid-sized portfolios. Easily collect rent with various payment options and track payments securely. The platform also offers the convenience of online lease signing and access across devices. Take advantage of its comprehensive capabilities to create custom applications, run credit checks, and view criminal and eviction records of potential tenants. Simplify maintenance with a centralized ticket system and efficiently respond to tasks.
Best For
Suited for small teams, SMBs, and enterprise
Security & Compliance
Data residency:🇺🇸
Platform
Web + mobile app (iOS & Android)
Innago Screenshots
Innago was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Innago
- Use cases
- Residential property management, Small to mid-sized rental portfolios, Landlord rent collection and lease management
- Team types
- Individual landlords, Property managers
- Company size
- 1-50 employees, 51-500 employees
- Workflow style
- Simple and streamlined
- Setup complexity
- Low
Why teams choose Innago
Easy online rent collection with multiple payment options
Convenient online lease signing accessible across devices
User-friendly interface tailored for small to mid-sized portfolios
Is Innago right for you?
Best for small to mid-sized landlords needing simple rent and lease management.
Choose Innago if
- You manage a residential portfolio with up to mid-sized properties
- You want easy online rent collection with multiple payment options
- You prefer a straightforward, user-friendly platform with low setup complexity
Consider alternatives if
- You require advanced features for large enterprise or multi-site portfolios
- You need deep customization or complex workflow integrations
What buyers should know before shortlisting Innago
Innago is a straightforward property management tool designed for small to mid-sized landlords. Its user-friendly interface and essential features make it an excellent choice for those new to property management.
Innago pros and cons
- Innago pros
Easy online rent collection with multiple payment options
Convenient online lease signing accessible across devices
User-friendly interface tailored for small to mid-sized portfolios
- Innago cons
Limited advanced features for large enterprise needs
Potential lack of customization for complex workflows
Ready to try it?
Get started with Innago
Try the free plan and upgrade when ready.
Still comparing?
See how it stacks up
Compare Innago side-by-side with top Property Management Software alternatives.
What is the pricing of Innago?
Innago Pricing Plans
YOUR COST
Direct, Personal Support Dedicated Innago Account Rep Phone and Email Support Convenient In-App Help Resources
Dedicated Innago Account Rep
Phone and Email Support
Convenient In-App Help Resources
Late Fees & Invoice Automation Custom, Recurring Invoices Automated Late Fee Settings Receipt and Image Storing
Show more +
YOUR TENANT’S COST
Direct, Personal Support Dedicated Innago Account Rep Phone and Email Support Convenient In-App Help Resources
Dedicated Innago Account Rep
Phone and Email Support
Convenient In-App Help Resources
Late Fees & Invoice Automation Custom, Recurring Invoices Automated Late Fee Settings Receipt and Image Storing
Show more +
Weighing your options?
Not sure if Innago fits your budget?
Innago reviews and ratings
Buyer sentiment
Buyers overwhelmingly praise Innago for its ease of use and effective rent collection features, though some desire more advanced capabilities.
What buyers like
- Ease of use
- Online rent payment options
- Lease signing convenience
Common complaints
- Limited advanced features
- Lack of pricing transparency
Are you using Innago?
What users are saying
AW
Alex Waters
06/17/24
Best customer support
Innago makes managing properties much easier. But I love the customer support. Seriously, they have the best customer support. I've been using the ...
Read more
ES
Eric Senghe
05/21/24
Great customer support Great App
Great customer support the same support phone number works for tenants and for landlords so you can give that number to your tenants if they have a ...
Read more
AU
Anonymous User
02/14/24
"Good for tracking communication"
What do you like best about Innago? Innago allows renters to submit maintenance requests. This feature is helpful because it keeps all communication ...
Read more
SM
Simone M
12/15/23
"Great for First Time Homeowner"
What do you like best about Innago? I love the quick responsiveness of customer service. Sometimes, I would get a little lost, but once I emailed or ...
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AU
Anonymous User
11/16/23
"I would Recommend Innago"
What do you like best about Innago? I recently had the opportunity to use Innago, and I must say it has significantly elevated my property management ...
Read more
IB
Information B
11/15/23
"Easy to use"
What do you like best about Innago? I like that everything is housed in one place. That you can add documents to a persons profile. What do you ...
Read more
- See if Innago fits your business
- Real pricing — no sales pressure
- A demo or quick answers, your call
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How big is your team?
We tailor recommendations to companies your size.
What are the features of Innago?
Credit card processing is a vital feature offered by software solutions that enables businesses to accept payments from customers using cred…
A system or process for capturing, tracking and storing electronic documents such as PDFs, word processing files, and digital photographs of…
Maintenance Management refers to the process of effectively managing and controlling the maintenance activities in an organization. It invol…
Trading money electronically is known as online payment. Computer networks, the internet, and digital stored value systems are commonly used…
Payment Processing is defined as providing a Person with the ability to charge or debit accounts using any payment mechanism, including but…
Property management refers to the supervision, monitoring, and maintenance of real estate properties by a designated professional known as a…
Work Order Management is a crucial feature in modern software systems designed to efficiently manage work requests and tasks in a streamline…
Innago security and data handling
Key compliance certifications and security features for IT and security teams evaluating Innago.
Certifications
Developer & data
Alternatives to Innago
Innago Support Options
Frequently Asked Questions About Innago
Common questions buyers ask before choosing Innago.
Innago is a Property Management Software. Innago offers Property Management, Online Payments, Payment Processing, Maintenance Management, Work Order Management and many more functionalities.
Innago is a strong fit if: You manage a residential portfolio with up to mid-sized properties; You want easy online rent collection with multiple payment options. Consider alternatives if: You require advanced features for large enterprise or multi-site portfolios; You need deep customization or complex workflow integrations.
Buyers commonly note the following limitations of Innago: Limited advanced features for large enterprise needs; Potential lack of customization for complex workflows; Pricing details are not publicly disclosed beyond freemium availability.
Some top alternatives to Innago includes Buildium, Rent Manager, TenantCloud, TurboTenant and Onsite Property Manager.
Innago offers Freemium pricing model
The starting price is not disclosed by Innago. You can visit Innago pricing page to get the latest pricing.
Ready to try it?
Get started with Innago
Get started with the free plan — no credit card required.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].