Inmoment Reviews in July 2026: User Ratings, Pros & Cons

Do not give them your information

I found out my credit card used them for a feedback survey, I have had terrible privacy issues so I opted out of all surveys from my cards and asked Inmoment to REMOVE MY PERSONAL INFORMATION AND STOP SELLING IT,as they do to 3rd parties! So far it has been like pulling teeth, email after email that they are "working on it"...or will have more information at another time"They are info brokers, they retain ALL of your info and sell it to all companies who want it and when you read it ...

I received a post card via United…

I received a post card via United States Postal Service. It was from InMoment stating that they are conducting a study on behalf of roofing product manufacturers. If I completed their 35 minute survey, they in turn would send me either a $50 Amazon or Visa Gift Card within 24 hours. It's been 5 days and I have received nothing. They referred me to the email and website. My emails have been returned not deliverable and the website for InMoment. What a bogus and waste of time. They have your ...

Dishonest - You will not get compensated for your survey

Similar to the others on here, I invested time to fill out a survey. I thought it was so thoughtful of them to honor a business owner's time and offer a gift card. Total lie. I was supposedly disqualified (only AFTER I gave them all my feedback), and a bogus email was provided. I emailed it and the email kicked back. This is a scam.

Their surveys do not work on an iPad…

Their surveys do not work on an iPad and no-one responds to requests for technical support.

Surveys don’t work on an iPad

Surveys don’t work on an iPad and they have given up trying to resolve the problem.