Inmoment In-depth Pricing Details

Self-serve NPS, CSAT and CES micro-surveys deployed in-app web or mobile, or through email, SMS

Text and sentiment analytics

Data exploration to mine unstructured feedback

Reporting and dashboards to facilitate action and monitor trends

Integrations with key systems of record

Professional package elements

Self-serve or managed service surveys for transactional, relational, and market research

Industry specific text and sentiment analytic models

Field level reporting

Location-based action planning

Case management and closed-loop

Advanced and native integrations with key systems of record

Robust survey and data collection across any/all channels

Extensive reporting that spans the enterprise–top of house to the front line

Predictive and advanced analytics to facilitate recommendations and workflow

Robust integrations with key systems of record

Action planning, advocacy, case management, closed-loop, and more

A unique combination of Customer Experience (CX), Employee Experience (EX), Marketing Experience (MX), and Product Experience (PX)