Infusionsoft by Keap Reviews in June 2026: User Ratings, Pros & Cons

MIGRATED TO Keap

"Infusionsoft Update"

What do you like best? The fact that all the fields can be edited and everything is there at your fingertips. What do you dislike? The system or server slows down at times and hard to get things done in a timely manner What problems are you solving with the product? What benefits have you realized? We use Keap to contact clients and maintain their records with up to date info

"Great CRM and more!"

What do you like best? Keap has the best, customized automations for my business What do you dislike? I wish the dashboard was more customizable. Recommendations to others considering the product: look at the other crms or software and compare what the true price is What problems are you solving with the product? What benefits have you realized? no problems, I have kept in touch with prospects better

"Longstanding very satisfied customer"

What do you like best? Ease of use and the quality of customer service What do you dislike? I am finding it difficult to think of anything that I dislike about the service What problems are you solving with the product? What benefits have you realized? My primary challenge is recruiting new customers for a very challenging product - the radical transformation of individual and collective consciousness in order for humanity to - wake up and acknowledge the existential threat of rapid climate ...

"Best CRM since sliced bread!"

What do you like best? I love that with Keap you get all of the email marketing and sales platforms under one roof. It eliminates the excessive time I spent clicking using other platforms to send emails and sales marketing for leads. I am able to save tons of time with one system that talks to each other. Keap allows me to optimize the customer lifecycle. What do you dislike? The Keap phone line doesn't have caller ID. I utilize the Keap line as my business line but it would be so cool and ...

"Best CRM since sliced bread!"

What do you like best? I love that with Keap you get all of the email marketing and sales platforms under one roof. It eliminates the excessive time I spent clicking using other platforms to send emails and sales marketing for leads. I am able to save tons of time with one system that talks to each other. Keap allows me to optimize the customer lifecycle. What do you dislike? The Keap phone line doesn't have caller ID. I utilize the Keap line as my business line but it would be so cool and ...

"CRM making my life easier!"

What do you like best? Everything is all in one place and platform. What do you dislike? I didn't realize there wasn't a sales funnel built in. That would be ideal. Recommendations to others considering the product: Get in and play around with the software. It's not as confusing as others say! It's been really easy to build funnels. Just wish they had a sales funnel component. What problems are you solving with the product? What benefits have you realized? Keeping prospects and clients ...

"Keap is a FANTASTIC CRM+ that grows with you"

What do you like best? It grows with you. You start with basic CRM functions in Grow, then move to more advanced business functions with PRO and finally to a complete campaign manager for emails, snail mail, and with integrations SMS. The help desk via chat is incredible. The few times they could not solve my issue or point me to another integration for a solution they were able to get the developers to work on a solution. It also integrates with all my existing apps like WordPress, ...

"1 hour of less work per day, thanks to Keap."

What do you like best? without Keap, forms automatically sending emails, reminding me when task need to be done, and when contacts need to be touched, I would have at least an hour of more work every day.The Business number helps me send invoices in ways that my younger customer base is more likely to respond with a payment. What do you dislike? The app has its issues, but they are usually fixed, the development team is not very open to new ideas submitted by customers, however their ideas ...

"It's a valuable marketing service we use often"

What do you like best? That fact that it can register email addresses and other contact information automatically at anytime. We can sort our contacts into different groups and tag people for certain email campaigns. The programming system for the campaigns is very visual and easy to use after some extensive experience. What do you dislike? Making the campaigns run in a custom way can be difficult. Even when we contact Keap's support team, we can't always create the types of flows and ...

"Keap is a FANTASTIC CRM+ that grows with you"

What do you like best? It grows with you. You start with basic CRM functions in Grow, then move to more advanced business functions with PRO and finally to a complete campaign manager for emails, snail mail, and with integrations SMS. The help desk via chat is incredible. The few times they could not solve my issue or point me to another integration for a solution they were able to get the developers to work on a solution. It also integrates with all my existing apps like WordPress, ...