Infusionsoft by Keap Reviews in June 2025: User Ratings, Pros & Cons

MIGRATED TO Keap

"Working with Infusionsoft"

What do you like best? A great tool for record keeping and tracking all levels of marketing campaign. Great mapping and sequencing tool! What do you dislike? A little busy on the main page and navigation could be overwhelming when first starting What problems are you solving with the product? What benefits have you realized? Many more leads are generated and cleaner campaign submission and executioon

"The CRM I’ve Always Needed "

What do you like best? The extensive sequences and in-depth campaigns infusionsoft enables me to build affords me the ability to plan for the growth of my business on a far greater level than any other platform I’ve used. What do you dislike? I wish that the funnels were as strong as that of ClickFunnels so that o may do everything in one system; but to date, I must keep ClickFunnels, because the funnel quality is so subpar. It would also be helpful to have a bit of an intermediate package ...

"Best CRED Application for SMB’s"

What do you like best? CRED (Customer Relationship Experience Development) is essential in business — Infusionsoft offers a scalable application. What do you dislike? I have no dislikes. The application is easy to use and grow with. What problems are you solving with the product? What benefits have you realized? Combining email marketing with contact management easily.

"Great Software for Business!"

What do you like best? Le straordinarie funzioni di archiviazione e segmentazione del data base; La velocità nella realizzazione di contenuti e campagne tutte in automazione. What do you dislike? Mi piacerebbe che fosse migliorata la funzione “drag&drop” nel Page builder, ha poche funzioni ed adattamenti grafici; Mi piacerebbe che fosse più intuitiva la ricerca di funzioni come i downloadFile nel menù principale; Mi piacerebbe avere più chiara la registrazione user e proprietario, quando ho ...

"Despite numerous and frequent bugs, one of a kind"

What do you like best? Automation and organizational abilities. What do you dislike? Numerous bugs and lack of ownership for problems that are their own. Recommendations to others considering the product: This is wonderful for companies with less than 200,000 clients. Prior to reaching 200,000, we did not experience the numerous issues and delays we now experience. What problems are you solving with the product? What benefits have you realized? Mass emails, client information storage, ...

I have great experience with InfusionSoft solution

PROS: InfusionSoft offers great opportunities for marketing automation, post-purchase and lead generation. Everything is centralized into one system. It allows us to gather informaton about our prospects and shoppers starting from the links they click, their preferences to purchase history.

We have great expectations

PROS: Infusionsoft helps our company to offer a polished and satisfying experience to our customers. The software is dependable and the vendor keeps improving it constantly. It is helping us to do more work in our back office than we were able to before. We have invested time in learning about the platform’s features and now we are able to make effective use of them.

Affordable and suitable CRM for businesses

PROS: In my opinion, Infusionsoft can perform 90% of your CRM tasks at an affordable cost. You can do the remaining 10% through the API or a third party vendor in their marketplace. I have worked in three companies that use Infusionsoft. In one company, we had 270,000 contacts and annual sales of $12 million. We used Infusionsoft for all our sales, marketing, subscriptions, and support.