7.8
Spot Score
Incident.io Reviews in June 2026: User Ratings, Pros & Cons
React and recover with ease.
Add to compare
Starts from $16 / User / Month when Billed Yearly
Incident.io Reviews & Ratings
Spotsaas Editor’s POV
Incident.io has garnered high praise for its seamless integration with Slack, making incident management a breeze for teams. Users appreciate the platform's ability to streamline incident response processes without disrupting existing workflows, thanks to its intuitive Slack integration and user-friendly interface. The automation features significantly reduce ...Read more
Incident.io pros and cons
Seamless integration with Slack, enhancing user experience and familiarity.
Automates manual tasks effectively, improving incident response efficiency.
Excellent customer support with a responsive and proactive team.
Easy to set up and use, with minimal training required for users.
Limited selection of advanced functionalities and customizations in the Marketplace.
Complex features and customizations might be overwhelming for new users without proper guidance.
Filter results
Sort by :
Showing 61-70 out of 126
TC
Thalles C
02/09/23
"Excellent solution for incident management."
What do you like best about incident.io? With this tool we raise we the level of incident management, improve resolutions and maturation. Collective work makes it more transparent and agile
EF
Eloisa F
02/09/23
"A tool that simplifies documentation and management so that we can focus on solutions"
What do you like best about incident.io? Incident.io is very easy and intuitive to use, which greatly reduces communication time between teams, developers and external customers during an incident.
MB
Mateus B
02/09/23
"Great Incident Management System"
What do you like best about incident.io? I really like that incident.io is slack-centric, everyone can collaborate. The slackbot helps us with all of the incident management functions we need. Its functions help us to have clarity on who is doing what to drive incidents forward. Also, the reminders help us guide incidents forward.
CF
Cássio F
02/09/23
"I really like Incident.io"
What do you like best about incident.io? I didn't know about incident.io until I've had the opportunity to learn from him at the current company I'm working for. I really like its integration with Slack, quickly and visually alerting us to an issue. The possibility of customization and the alerts about actions to be completed and executed is very guiding. It helps a lot on focusing the understanding and emergency solution of the problem, giving us the condition to do a post-mortem ...
Read more
BA
Bárbara A
02/09/23
"Very useful!"
What do you like best about incident.io? The practicality to use it integrated on our communications channel. What do you dislike about incident.io?
MR
Marina R
02/09/23
""great product""
What do you like best about incident.io? it really helped my team to act faster and handle better incidents What do you dislike about incident.io?
JS
Jessica S
02/09/23
"Great"
What do you like best about incident.io? Until now, it's was great for a quick response across the teams What do you dislike about incident.io?
TS
Tarciso S
02/09/23
"Simple and practical tool"
What do you like best about incident.io? Very intuitive tool, we use it integrated with slack and it works perfectly. Our process was guided and new people adapt easily
AM
Almir M
02/09/23
"Awesome product, amazing tool! An incident process with productivity"
What do you like best about incident.io? I like the way we can integrate Incident.io with Slack. We can create actions and follow-ups and generate Github issues or Jira cards linking everything.
TC
Tiago C
02/09/23
"Great tool"
What do you like best about incident.io? Incident.io helps my teams focus on the problem itself instead of the tools. It is a really game-changing product during and after the incidents. Before incident.io we were always struggling to collect important information about the incidents.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].