7.8
Spot Score
Incident.io Reviews in June 2026: User Ratings, Pros & Cons
React and recover with ease.
Add to compare
Starts from $16 / User / Month when Billed Yearly
Incident.io Reviews & Ratings
Spotsaas Editor’s POV
Incident.io has garnered high praise for its seamless integration with Slack, making incident management a breeze for teams. Users appreciate the platform's ability to streamline incident response processes without disrupting existing workflows, thanks to its intuitive Slack integration and user-friendly interface. The automation features significantly reduce ...Read more
Incident.io pros and cons
Seamless integration with Slack, enhancing user experience and familiarity.
Automates manual tasks effectively, improving incident response efficiency.
Excellent customer support with a responsive and proactive team.
Easy to set up and use, with minimal training required for users.
Limited selection of advanced functionalities and customizations in the Marketplace.
Complex features and customizations might be overwhelming for new users without proper guidance.
Filter results
Sort by :
Showing 51-60 out of 126
MA
Md Ahmed R
03/17/23
"Using incident.io has greatly improved our incident management processes and team collaboration."
What do you like best about incident.io? What i like most about incident.io is how well it can talk with all my stack, such as slack and linear. With incident.io it's super easy to create a ticket on linear based on that incident. Makes my work a lot easier.
DL
Daniel L
03/17/23
"Seamless Incident Experience"
What do you like best about incident.io? incident.io as a fantastic solution for incident management! From my experience, it's by far the quickest and most efficient way to get started with incident management. The tool's Slack-based workspace is simply brilliant, ensuring that everyone, including business owners, sys admins, and engineers, stays informed and up-to-date on the incident at hand. What's more, it's incredibly easy to get started with since all ICM tasks can be performed ...
Read more
CP
Chris P
03/13/23
"Excellent way of organising incidents for a growing team"
What do you like best about incident.io? I've really enjoyed getting incident set up for our team. The onboarding is really simple, and the service prompts you to help you follow a great incident process.
DD
Dustin D
03/06/23
"Easy centralized incident management"
What do you like best about incident.io? Incident.io lives where we live -- in Slack, and makes it easy to bring in people cross-functionally and solve incidents faster.
BW
Brian W
02/22/23
"Clean and intuitive UX, great integrations, outstanding customer support"
What do you like best about incident.io? Clean user experience. Focus on integrations (slack, notion, pagerduty, datadog is coming soon). A great product team that listens to customers and adjusts their roadmap to meet customers where they're at. Finally, the customer success team has been very responsive and helpful.
SN
Sarah N
02/17/23
"Excellent Product"
What do you like best about incident.io? The product is easy to use, provides good communication and keeps the entire trajectory organized with the integrations that the product offers. So, incident.io is a great tool to improve the incident identification process. Highly recommended for anyone who wants to keep incidents well communicated.
HA
Hilderlan A
02/16/23
"Amazing product, very useful!"
What do you like best about incident.io? Provides a great user experience, and almost everything is made through Slack. What do you dislike about incident.io?
VS
Vinicius S
02/13/23
"Awesome product and superb support"
What do you like best about incident.io? What I like best about incident.io is its intuitive and user-friendly interface and slack commands. Incident.io makes it super easy to manage incidents and keep all team members informed in real-time. The ability to assign tasks, set priorities, and track progress helps our team stay organized and on top of any issues that arise. Overall, incident.io has been a valuable tool in improving our incident response process and I highly recommend it to ...
Read more
RA
Rogerio A
02/10/23
"Best App for incidents"
What do you like best about incident.io? The experience is very smooth for such a chaotic moment. The app helps us to follow the process and give tips and reminders in crucial moments.
FS
Felipe S
02/09/23
"Game changer for incident management"
What do you like best about incident.io? Easy of use and fast feature releases with excellent support that helps us almost immediately when we have a problem. I always thought that Incident Management is a hard thing to do. Incident.io change my opinion 🚀
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].