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Impact.com - PRM Software

Impact.com Reviews in July 2026: User Ratings, Pros & Cons

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3.3

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Impact.com Reviews & Ratings

3.3

Good

Based on 918 ratings & 825 reviews

Rating Distribution

Excellent

(598)

Very Good

(134)

Good

(28)

Poor

(0)

Terible

(65)

Spotsaas Editor’s POV

Impact.com is an affiliate marketing platform that offers an excellent user interface, ease of use, and implementation. Despite some negative feedback from users regarding payment issues and customer support, the platform stands out for its innovative updates, making it a viable option for advertisers looking to build a strong partner program. The platform's REST ...Read more

Impact.com pros and cons

  • Ease of Use and Implementation.

  • Good User Interface and Tracking Features.

  • Customer Support for Advertisers.

  • Responsive Customer Success Team for Creators and Advertisers.

  • Payment Delays and Issues, Leading to Trust Concerns.

  • Inefficient Registration Process and Lack of Communication Transparency.

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Showing 641-650 out of 825

JC

Joana C

07/31/19

5 out of 5

"Ease of use and great support makes a great product"

What do you like best about impact.com? Ease of use for our partners was one of the main reasons we switched to Impact Radius. Intuitive interface, clear reporting, nicely organised dashboards are something partners appreciate and as well, make life easier for us. Besides that, countless amount of features when creating contracts and all kind of reports you would dream of. Support who enlightens on how to take everything from this platform.

AJ

Alex J

07/31/19

3 out of 5

"Impact use as an agency partner"

What do you like best about impact.com? Impact is very useful in the SaaS platform - however, I feel that there are many drawbacks in it's actual implementation when compared to other non SaaS platforms

AJ

Alex J

07/31/19

3 out of 5

"Impact use as an agency partner"

What do you like best about impact.com? Impact is very useful in the SaaS platform - however, I feel that there are many drawbacks in it's actual implementation when compared to other non SaaS platforms

JK

Jakub K

07/30/19

4.5 out of 5

"Highly Valuable Affiliate Platform With Deep Analytical Abilities"

What do you like best about impact.com? The reporting capabilities of Impact are incredibly granular and slice-able in all directions. Not to mention the technical and customer support is world class. I managed the technical integration between our databases and Impact, which involved an API integration and pixel placements. The tech support was beyond knowledgeable and helpful through the journey, which wasn't an easy one.

AU

Anonymous User

07/30/19

3 out of 5

"Functional but UX Needs Improvement"

What do you like best about impact.com? Impact allows us to easily onboard new affiliates and distribute payment. What do you dislike about impact.com?

AU

Anonymous User

07/30/19

4 out of 5

"Impact is a great affiliate tracking platform"

What do you like best about impact.com? I love the technology of Impact. On the advertiser side things are very intuitive and the overall functionality of the platform is great!

AU

Anonymous User

07/30/19

4 out of 5

"Impact from a reporting perspective"

What do you like best about impact.com? I like how granular you can get with the reporting functionality. SKU level reporting is huge for me because it maximizes accuracy.

HL

Helen L

07/30/19

4 out of 5

"Review"

What do you like best about impact.com? Very simple to use. I mainly utilize the Reports feature. I like that you can customize what Reports show in the drop down. What do you dislike about impact.com?

AN

Armen N

07/30/19

4 out of 5

"Impact is great for brands who want tech, not an agency"

What do you like best about impact.com? I like the reporting and tracking abilities of Impact. They make setting the platform up in a way that fits your brand possible. What do you dislike about impact.com?

LH

Lina H

07/30/19

4 out of 5

"Efficient platform for our affiliate marketing efforts with slight issues in tracking & billling."

What do you like best about impact.com? The interface is very self-explanatory and is super easy to check in on our overall performance, spend and revenue status.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].