9.1
SpotScore
HubSpot Service Hub Reviews in August 2026: User Ratings, Pros & Cons
Inbound support made simple and efficient.
Add to compare
Starts from $45 / Month when Billed Yearly, also offers free forever plan
HubSpot Service Hub Reviews & Ratings
Are you using HubSpot Service Hub?
Spotsaas Editor’s POV
HubSpot Service Hub offers a comprehensive solution for managing customer support requests. Its integration with HubSpot CRM enhances customer relationship management, making it ideal for businesses looking to streamline their support processes.Read more
HubSpot Service Hub pros and cons
Easy inbound support management
Integrates with HubSpot CRM
Configurable team roles
User-friendly interface
Limited customization options
Can be complex for new users
Filter results
Sort by :
Showing 611-620 out of 822
AU
Anonymous User
11/22/21
"All that you need on a centralized place."
What do you like best about HubSpot Service Hub? How this tool can integrate with many apps is superb and how everything is centrilized. For example, when I review the history of a client, I can see all the support tickets on one single page.
AD
Andrei D
11/22/21
"Life saving tool!"
What do you like best about HubSpot Service Hub? I love the ability to view everyone's tickets. It is so helpful to not only collaborate with people from the same department. We actually use Hubspot for every activity in our department. It is combined with Outlook, and it is a perfect system that provides an easy way to check historical data and conversations without intrusion or effort.
AU
Anonymous User
11/22/21
"it is easy to use and great avenue to store and record all information"
What do you like best about HubSpot Service Hub? Emails - it great to be able to see when emails are opened What do you dislike about HubSpot Service Hub?
AU
Anonymous User
11/22/21
"very organised"
What do you like best about HubSpot Service Hub? it has a specific order and you can do a lot of things in Hubspot. What do you dislike about HubSpot Service Hub?
AU
Anonymous User
11/22/21
"Truly an All-in-One- Platform"
What do you like best about HubSpot Service Hub? Hubspot is like the Jack of all Trades when it comes to CRM Platforms. It has a little bit of everything for everyone-- from customer support, sales, and marketing
AM
Alex M
11/22/21
"Great Company"
What do you like best about HubSpot Service Hub? Service !!! Great Platform and Excellent Service. What do you dislike about HubSpot Service Hub?
KD
Kristena D
11/22/21
"The HS Service Hub helps you help yourself"
What do you like best about HubSpot Service Hub? I love being able to search for the things I need help with and find responses that guide me through the steps to resolve my issues myself.
AU
Anonymous User
11/22/21
"Great!"
What do you like best about HubSpot Service Hub? Clear layout, easy to use, user friendly What do you dislike about HubSpot Service Hub?
AU
Anonymous User
11/22/21
"User friendly and intuitive"
What do you like best about HubSpot Service Hub? Integration with other platforms, great system to help customers What do you dislike about HubSpot Service Hub?
AU
Anonymous User
11/21/21
"Best tool for business"
What do you like best about HubSpot Service Hub? The best feature for me is the widget for ring central, where you can call and text the clients directly using Hubspot. Also, after each call, you can put the notes directly on the call widget.
Free vendor scorecard
Evaluate HubSpot Service Hub objectively with the help desk software scorecard
A weighted help desk software vendor scorecard to score HubSpot Service Hub against your real requirements — not the marketing.
- Weighted criteria you can edit
- Score multiple vendors side-by-side
- Shareable with your buying committee
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].