9.1
SpotScore
HubSpot Service Hub Reviews in August 2026: User Ratings, Pros & Cons
Inbound support made simple and efficient.
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Starts from $45 / Month when Billed Yearly, also offers free forever plan
HubSpot Service Hub Reviews & Ratings
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Spotsaas Editor’s POV
HubSpot Service Hub offers a comprehensive solution for managing customer support requests. Its integration with HubSpot CRM enhances customer relationship management, making it ideal for businesses looking to streamline their support processes.Read more
HubSpot Service Hub pros and cons
Easy inbound support management
Integrates with HubSpot CRM
Configurable team roles
User-friendly interface
Limited customization options
Can be complex for new users
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Showing 431-440 out of 822
ML
Mihir L
06/28/22
"Excellent Ticketing Management Platform"
What do you like best about HubSpot Service Hub? Managing email threads respective to each ticket, and the ticket being linked to the company has a strong impact on saving time and tracking requests with multiple members on board.
SS
Sharon S
06/28/22
"Always helpful and quick to respond."
What do you like best about HubSpot Service Hub? The fact that I can get a service agent to actually phone me. What do you dislike about HubSpot Service Hub?
DR
Diego R
06/28/22
"Best application for any business that wants to look organized and well communicated!"
What do you like best about HubSpot Service Hub? The many tools that offers and the communication between departments that can be offered. What do you dislike about HubSpot Service Hub?
AU
Anonymous User
06/28/22
"hubspot user for multiple clients"
What do you like best about HubSpot Service Hub? Marketing and Sales Hubs - the ability to automate What do you dislike about HubSpot Service Hub?
AU
Anonymous User
06/28/22
"Very positive"
What do you like best about HubSpot Service Hub? After more usage, I appreciate how it tracks issues and can be routed to the appropriate person or department. What do you dislike about HubSpot Service Hub?
AU
Anonymous User
06/28/22
"Very good solution with flexibility to the custmer"
What do you like best about HubSpot Service Hub? Ease in use and the features and function What do you dislike about HubSpot Service Hub?
AU
Anonymous User
06/28/22
"HubSpot the only CRM you need!"
What do you like best about HubSpot Service Hub? I like the alerts received when the customer opens an email or leaves feedback I think it helps keep service personnel organized, as well as, reminding us and the service team of the importance of customer satisfaction and where we stand.
KM
Kanani M
06/28/22
"Simple, easy, and user friendly!"
What do you like best about HubSpot Service Hub? I like that Hubspot has so many default features that are easy to customize. Creating settings and navigating Hubspot is easy.
RD
Rebecca D
06/28/22
"Hubspot is a one stop shop for all your business needs!"
What do you like best about HubSpot Service Hub? The absolutely variety of what Hubspot can do for your business is incredible! Customer support team are one of the best ive experienced, the features and tools available are constantly growing and developing off of the back of customer feedback. what else could you want!
SG
Samuel G
06/28/22
"Intuitive platform and great customer support"
What do you like best about HubSpot Service Hub? The intuitive nature of the platform and the excellent customer support What do you dislike about HubSpot Service Hub?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].