9.1
SpotScore
HubSpot Service Hub Reviews in August 2026: User Ratings, Pros & Cons
Inbound support made simple and efficient.
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Starts from $45 / Month when Billed Yearly, also offers free forever plan
HubSpot Service Hub Reviews & Ratings
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Spotsaas Editor’s POV
HubSpot Service Hub offers a comprehensive solution for managing customer support requests. Its integration with HubSpot CRM enhances customer relationship management, making it ideal for businesses looking to streamline their support processes.Read more
HubSpot Service Hub pros and cons
Easy inbound support management
Integrates with HubSpot CRM
Configurable team roles
User-friendly interface
Limited customization options
Can be complex for new users
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Showing 421-430 out of 822
AU
Anonymous User
06/28/22
"It has become my go-to software for everything to serve our business and client needs"
What do you like best about HubSpot Service Hub? I like the survey tool and overall activity logs on the contact record. It will super beneficial for the teams who work collaboratively, Another time saver for Sales and service team members to make sure they are spending more time with prospects and clients, and less in mundane tasks.
AU
Anonymous User
06/28/22
"Experience with hubspot"
What do you like best about HubSpot Service Hub? The easy access view for viewing tickets. What do you dislike about HubSpot Service Hub?
AU
Anonymous User
06/28/22
"Hubspot Experience"
What do you like best about HubSpot Service Hub? My organization is using Hubspot for our CRM software. The system is easy to use and provides the transparency needed throughout our organization. I appreciate the support teams and their willingness to assist and listen to possible features for the future. I also love all the 3rd party integrations avaliable.
OR
Ot R
06/28/22
"An amazing CRM for Customer Success"
What do you like best about HubSpot Service Hub? HubSpot offers the best solution for startups to have all their information centralized and easily accessible, as well as an amazing client-facing Knowledge Base that is incredibly customizable. The ticket management is easy, visual and user-friendly and doesn't leave much room for doubt.
SP
Stephanie P
06/28/22
"User Friendly for All!"
What do you like best about HubSpot Service Hub? I love the modern and easy-to-use platform that Hubspot provides. I love Hubspot tasks, or as I like to refer to them as virtual sticky notes. They recently added the ability to create a recurring task and that has been a gamechanger for my team. I also love the live chat functionality and how organized and easy it is to use.
AU
Anonymous User
06/28/22
"HubSpot Service Hub Review"
What do you like best about HubSpot Service Hub? Ability to have different pipelines for service tickets What do you dislike about HubSpot Service Hub?
AU
Anonymous User
06/28/22
"Excellent software"
What do you like best about HubSpot Service Hub? Hubspot make regular impactful updates to their software all the time. We are starting to use Service Level Agreements within Service Hub which is great too.
AU
Anonymous User
06/28/22
"A wonderful experience"
What do you like best about HubSpot Service Hub? The data collection services and the many integrations you can use with third party applications What do you dislike about HubSpot Service Hub?
AT
Annette T
06/28/22
"Excellent platform all around"
What do you like best about HubSpot Service Hub? I like the 360 picture that HubSpot allows. Having a look into the customer journey from where they landed to where they ended up gives us invaluable insight that we use for our marketing strategies going forward.
AU
Anonymous User
06/28/22
"It is very easy to use and works smoothly, super fast customer support!"
What do you like best about HubSpot Service Hub? The Workflows. Since they have automated a lot of work for us. What do you dislike about HubSpot Service Hub?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].