9.1
Spot Score
HubSpot Service Hub Reviews in June 2026: User Ratings, Pros & Cons
Inbound support made simple and efficient.
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Starts from $45 / Month when Billed Yearly, also offers free forever plan
HubSpot Service Hub Reviews & Ratings
Spotsaas Editor’s POV
HubSpot Service Hub offers a comprehensive solution for managing customer support requests. Its integration with HubSpot CRM enhances customer relationship management, making it ideal for businesses looking to streamline their support processes.Read more
HubSpot Service Hub pros and cons
Easy inbound support management
Integrates with HubSpot CRM
Configurable team roles
User-friendly interface
Limited customization options
Can be complex for new users
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Showing 31-40 out of 822
BB
Barbara B
10/31/23
"The automation is fantastic!"
What do you like best about HubSpot Service Hub? We have been using it for ticket support and sequences a lot. It saves so much time and we can easily keep track of everything. We also use surveys and have been collecting information we didn't have before.
DA
Dylan A
10/31/23
"HubSpot is a powerful tool in tracking our service and support for our customers"
What do you like best about HubSpot Service Hub? Ease of use and quick respopnse from support staff. Lots of training and materials to make it easy to use! What do you dislike about HubSpot Service Hub?
BB
Barbara B
10/31/23
"The automation is fantastic!"
What do you like best about HubSpot Service Hub? We have been using it for ticket support and sequences a lot. It saves so much time and we can easily keep track of everything. We also use surveys and have been collecting information we didn't have before.
DA
Dylan A
10/31/23
"HubSpot is a powerful tool in tracking our service and support for our customers"
What do you like best about HubSpot Service Hub? Ease of use and quick respopnse from support staff. Lots of training and materials to make it easy to use! What do you dislike about HubSpot Service Hub?
AU
Anonymous User
10/30/23
"Amazing software with a lot of resources built-in"
What do you like best about HubSpot Service Hub? Integrates all company needs and easy way to keep track of customers for everyone to have access. What do you dislike about HubSpot Service Hub?
AU
Anonymous User
10/30/23
"Efficient, adapts to the needs of the company and is easy to use"
What do you like best about HubSpot Service Hub? Fast and easy to use, is tailored to the user's needs What do you dislike about HubSpot Service Hub?
AU
Anonymous User
10/30/23
"I don't know how any other company does it without HubSpot Service Hub!"
What do you like best about HubSpot Service Hub? The ease of use and how easy it is to teach others how to use it. What do you dislike about HubSpot Service Hub?
ML
Marc L
10/30/23
"Game Changer for the day to day operations"
What do you like best about HubSpot Service Hub? Makes it very easy for me to stay organized with my daily tasks. Very simple to navigate and the search feature makes everything quickly accessible. It has made it very easy for our support and sales teams to keep eachother up to date on both existing client accounts and new deals in the pipeline.
AU
Anonymous User
10/30/23
"Efficient, adapts to the needs of the company and is easy to use"
What do you like best about HubSpot Service Hub? Fast and easy to use, is tailored to the user's needs What do you dislike about HubSpot Service Hub?
ND
Naiara D
10/30/23
"The best CRM software that you can choose"
What do you like best about HubSpot Service Hub? It’s a powerful all-in-one business solution with hubs and tickets to control about sales, marketing, and customer service
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].