9.1
SpotScore
HubSpot Service Hub Reviews in August 2026: User Ratings, Pros & Cons
Inbound support made simple and efficient.
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Starts from $45 / Month when Billed Yearly, also offers free forever plan
HubSpot Service Hub Reviews & Ratings
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Spotsaas Editor’s POV
HubSpot Service Hub offers a comprehensive solution for managing customer support requests. Its integration with HubSpot CRM enhances customer relationship management, making it ideal for businesses looking to streamline their support processes.Read more
HubSpot Service Hub pros and cons
Easy inbound support management
Integrates with HubSpot CRM
Configurable team roles
User-friendly interface
Limited customization options
Can be complex for new users
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Showing 301-310 out of 822
PG
Priyanka G
10/21/22
"Time saver"
What do you like best about HubSpot Service Hub? Simple, ease of access and filters are good . Helps me filter out the details I need and has always worked good. I never faced any issues with HubSpot except when There have been descripencies with the network.
L
Linda
10/07/22
"A system that has it all!"
What do you like best about HubSpot Service Hub? Everything is gathered in the same place, now I can see what I do towards our clients, as well as sales and marketing. Before we had different systems, and we didn't get the full picture of the lifecycle of our clients.
L
Linda
10/07/22
"A system that has it all!"
What do you like best about HubSpot Service Hub? Everything is gathered in the same place, now I can see what I do towards our clients, as well as sales and marketing. Before we had different systems, and we didn't get the full picture of the lifecycle of our clients.
CS
chris s
09/25/22
"Hubspot service hub keeps me on top of client info"
What do you like best about HubSpot Service Hub? i love the tips and tricks they offer. it keeps me updated on how to get the most out of the product. What do you dislike about HubSpot Service Hub?
AU
Anonymous User
09/08/22
"Great product"
What do you like best about HubSpot Service Hub? I like how it all flows together and can work with many different platforms to make the company run more smooth. What do you dislike about HubSpot Service Hub?
AU
Anonymous User
09/08/22
"Operations Hub"
What do you like best about HubSpot Service Hub? The Pipelines are easy to see, easy to create and customize. The best part are the reports and dashboard that give us a birdseye view of our operations.
CW
Cullen W
09/08/22
"Service Hub is a great tool for Support & Success teams"
What do you like best about HubSpot Service Hub? The ticketing system is easy to use and customize for each team within an organization. Particularly the ability to connect conversations with the ticketing system and manage both from either place is very useful for allowing teams to manage tickets for their unique use-cases.
TP
Tony P
09/07/22
"The Key to Making Data-backed Decisions"
What do you like best about HubSpot Service Hub? Having all of my customer survey data live natively in my CRM/marketing automation platform allows me to make better business decisions faster.
AU
Anonymous User
09/07/22
"Easy to set and use."
What do you like best about HubSpot Service Hub? The ease and automation tools make it really easy to set up. What do you dislike about HubSpot Service Hub?
GS
Gennie S
09/07/22
"Intuitive platform for new users"
What do you like best about HubSpot Service Hub? I'm a new user, but HubSpot Service Hub is extremely intuitive from the get-go. It's easy to see that as I move forward the platform will be incredibly powerful to move our business to the future.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].