NEWJoin 1M+ SaaS Professionals|Get Weekly Insights, Trends & Expert PicksSubscribe Free →

Spotsaas logo

9.1

Spot Score

HubSpot CRM - CRM Software

HubSpot CRM Reviews in June 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.35

Add to compare

Starts from $45 / Month when Billed Yearly, also offers free forever plan

Start Free Trial

HubSpot CRM Reviews & Ratings

4.35

Very Good

Based on 3493 ratings & 3144 reviews

Rating Distribution

Excellent

(2108)

Very Good

(679)

Good

(84)

Poor

(40)

Terible

(233)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Comprehensive integration with tools like Google Suite and seamless APIs, improving productivity and tracking.

  • Intuitive and user-friendly interface for contact and task management, even for individuals with limited technical knowledge.

  • Excellent customer service for troubleshooting, providing quick responses and assistance for most queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 41-50 out of 3144

JN

Jasmin N

02/16/24

5 out of 5

"hubspot review"

What do you like best about HubSpot Sales Hub? setting up sequences, being able to connect google suite What do you dislike about HubSpot Sales Hub?

MW

Mike W

02/15/24

5 out of 5

"Seamless integration"

What do you like best about HubSpot Sales Hub? I've used several CRM platforms in my sales career (Redtail, SalesForce, SalesForce FSC, Zoho, and others) and am just using HubSpot for the first time. I'm super impressed with the seamless integration of HubSpot with Fathom for capturing note and video and attaching them to the contact with no additional effort on my part. I'm much more productive as I don't have to take notes and enter them into HubSpot manually.

RC

Richard C

02/15/24

5 out of 5

"I can't live without HubSpot"

What do you like best about HubSpot Sales Hub? Hubspot allows me to focus on what i need to do with all the pertinent information regarding the customer or prospect What do you dislike about HubSpot Sales Hub?

KS

Karl Smith

02/14/24

1 out of 5

They preach, but don't implement their own gospel

Terrible experience with their sales team. It's actually laughable that their sales reps don't execute on the very basic sales steps. How on Earth do you not have a better lead management system and training in place?

RC

Rachel Cooper

02/11/24

1 out of 5

you should listen to your own advert…

you should listen to your own advert its annoying as hell "a CRM shouldn't this, a CRM shouldn't that" its not only the most frustrating advert to exist but a bunch of hypocrites who created it

AU

Anonymous User

02/11/24

4 out of 5

"Why Hubspot is popular CRM?"

What do you like best about HubSpot Sales Hub? It has free plan that provide the basic CRM functionality, as well as paid plans that offers more advanced capabilities and it's providing certification for free.

D

djair

02/06/24

1 out of 5

Got kicked and need to pay to retrieve account

Spended over 2 hours creating my first mail and I got kicked from my account. In order to access it again, I need to pay the premium plan to receive customer support and they might evaluate if I can access my account again. WITHOUT GUARANTEES!! Crazy end of my day.. never using hubspot again

JR

Jeannette Robinson

02/06/24

1 out of 5

Deeply regret migrating to HubSpot

Deeply regret migrating to HubSpot. There are glitches in very basic functions and a new "issue" seems to arise at least a few times a week. The tech support is beyond terrible and simple issues take weeks to get addressed. My team has wasted literally hours helping their tech team "troubleshoot". For the price, why doesn't the product just work? We didn't sign up for this pricey product expecting it still is apparently in beta development. Royal disappointment. I'd strongly recommend ...

Read more

FS

Fraser Stewart

01/30/24

5 out of 5

Highly Recommend

Great support, exceptional technology - a breath of fresh air since moving across from Zendesk. Their free offering is extremely generous and since moving to the Professional package, we've been delighted with their platform.

MA

Mahidhar A

01/30/24

5 out of 5

"Best tool to manage Sales pipeline"

What do you like best about HubSpot Sales Hub? Hubspot Sales Hub has been instrumental in bringing all things together. I have been able to have all the leads generated through marketing campaigns, inbound and outbound campaigns into deals and I am able to qualify them and move them into the next stages seamlessly.

Free vendor scorecard

Evaluate HubSpot CRM objectively with the CRM software scorecard

A weighted CRM software vendor scorecard to score HubSpot CRM against your real requirements — not the marketing.

  • Weighted criteria you can edit
  • Score multiple vendors side-by-side
  • Shareable with your buying committee

No file downloads on screen — we email it to you. One-click unsubscribe anytime.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].