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9.1

Spot Score

HubSpot CRM - CRM Software

HubSpot CRM Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.35

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.35

Very Good

Based on 3493 ratings & 3172 reviews

Rating Distribution

Excellent

(2130)

Very Good

(684)

Good

(84)

Poor

(40)

Terible

(234)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Integrates with Google Suite and offers open APIs for tracking and productivity.

  • Contact and task management interface is accessible to non-technical users.

  • Customer service provides quick responses for most troubleshooting queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 2071-2080 out of 3172

JP

James P

08/18/22

4.5 out of 5

"HubSpot is great!"

What do you like best about HubSpot Sales Hub? HubSpot is super easy to learn and great for growing businesses. The intuitive UI/UX allows people to be onboarded quickly in conjunction with the mountains of resources they provide on how to address common questions from the novice user.

JL

Joshua L

08/18/22

4.5 out of 5

"Member Experience Representative"

What do you like best about HubSpot Sales Hub? Sequences make emailing easy. I don't have to worry about forgetting to send. I set sequences and it saves me time during my week.

AU

Anonymous User

08/18/22

4.5 out of 5

"Simple, Fast, Reliable"

What do you like best about HubSpot Sales Hub? The hub is user-friendly and is incredibly powerful. Using it has saved hours of time. What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

08/18/22

4.5 out of 5

"An effective and easy-to-use CRM (even for beginners like me!)"

What do you like best about HubSpot Sales Hub? The most helpful things about Hubspot Sales hub are the leaderboards, easy-to-build sequences, and effective task organization/completion features. I especially love the UI and the contact/company page layouts in particular.

AU

Anonymous User

08/18/22

4.5 out of 5

"Efficient task management"

What do you like best about HubSpot Sales Hub? Love tasks for scheduling out my day - helps me manage my time! What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

08/18/22

4.5 out of 5

"Hubspot is super user friendly!"

What do you like best about HubSpot Sales Hub? I love the activity feature, allowing me to keep up with all interactions in one spot. What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

08/18/22

4.5 out of 5

"Great tool to streamline sales efficiency"

What do you like best about HubSpot Sales Hub? Streamlining the sales process in a visual way really helps to manage pipelines and stay on top of contact engagement. What do you dislike about HubSpot Sales Hub?

RS

Riley S

08/18/22

4.5 out of 5

"HubSpot keeps me on top of my calls, emails, tasks, to-do's you name it"

What do you like best about HubSpot Sales Hub? I am able to create tasks for a contact, company, just a to-do for myself. And lets me do alerts, days times to keep me organized. I have like it a lot more compared to other CRM's that I have used.

MM

Melanie M

08/18/22

4.5 out of 5

"Pretty easy to use!"

What do you like best about HubSpot Sales Hub? This is great for sequencing a large number of contacts for marketing email blasts and is pretty easy to use/navigate as well. It is much less time consuming than doing this all manually.

DB

Drew B

08/18/22

4.5 out of 5

"User Friendly - Minimal Learning Curve"

What do you like best about HubSpot Sales Hub? Templates - incredibly easy to make a personalized template and 1-to-1 email contacts and leads. What do you dislike about HubSpot Sales Hub?

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].