Housecall Pro Reviews in June 2026: User Ratings, Pros & Cons

Housecall Pro Advisor Improvement

Customer service has noticeably improved over the past couple of months. We were recently assigned a Housecall Pro Success Advisor, and Matthew has been fantastic to work with. He’s proactive, follows up when I get busy, and genuinely advocates for us. Honestly — he deserves a raise.We really do enjoy using Housecall Pro. It has helped us streamline our processes, provide better service to our customers, and stay organized with our team.We appreciate the steady improvements and can tell the ...

Best for the price by far

We had a few issues on start up but the account management team has been great and most of our issues have been resolved by their product team. They are constantly working on fixing any issues and improving the platform. We have tried others and while this is not perfect and there are still a few issues we would like to have resolved, it is the best one i have found for the price. In my opinion there are only a few out there that may be better and they are prohibitively expensive. I feel ...

Happy Users of House Call Pro.

Here at PK Plumbing we are very happy with House Call Pro! We have been using this program for scheduling and payroll since February and zero complaints. What has happened when I've had some small issue, there has always been an easy fix!! We have recommended HCP to other Plumbers and will continue to do so.

House Call Pro has improved efficiency

House Call Pro has really allowed us to level up! This program has eliminated one office staff member. It makes us much more efficient too. Collecting payments has been a game changer. I thought our community would fuss about no paper tickets...wrong. HCP has worked very well for us.

We have been with HCP for almost a year…

We have been with HCP for almost a year and so far so good! I enjoy their phone app. it's one of the easiest and smartest I have used. Keep up the good work HCP team and we'll be together for long time.

Housecall Pro

Housecall Pro has been absolutely amazing! Every time I reach out, their team is so helpful, understanding, and genuinely kind. They always take the time to listen and make sure I get the support I need. I really appreciate all the help they’ve given me, it’s made such a difference. It’s great to work with a company that truly cares about its customers.

Housecall Pro is the best CRM i have…

Housecall Pro is the best CRM i have used. The combability, easy of use and support is the best.I have used several CRM's over the years and HCP is the best value with price and features by far,I'm very happy with it and will not change it.

Helpful and Knowledgeable

The person I spoke to was very knowledgeable and good at explaining everything. I learned the new feature very quickly and have been enjoying it very much! Housecall helps my business exponentially!!

HCP has been great for our Plumbing…

HCP has been great for our Plumbing company. We have grown together over the years and they are constantly improving the quality of the application to better help business owners run their day to day operations, from anywhere..There is still room for improvement and I know they will get there in time. Overall we are happy to be part of the HCP community. Let’s grow !!!!

The platform is user friendly and very…

The platform is user friendly and very intuitive. I’ve used a number of other platforms and HCP is by far the best.