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9.2

SpotScore

Hotspot Shield - VPN Software

Hotspot Shield Reviews in September 2026: User Ratings, Pros & Cons

Securely access the internet without limitations.

4.7

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Starts from $7.99 / Month when Billed Yearly, also offers free forever plan

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Hotspot Shield Reviews & Ratings

4.7

Excellent

Based on 458 ratings & 489 reviews

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Rating Distribution

Excellent

(427)

Very Good

(37)

Good

(6)

Poor

(2)

Terrible

(17)

Spotsaas Editor’s POV

Hotspot Shield VPN consistently proves itself as a reliable and user-friendly service, offering fast, stable connections and a seamless experience across multiple devices. Its ability to unblock websites and provide uninterrupted streaming services has made it a favorite for many users, especially frequent travelers and streaming enthusiasts. The app’s intuitive ...Read more

Hotspot Shield pros and cons

  • Connections are fast, stable, and reliable.

  • Interface is simple enough for any user to navigate.

  • Customer support responds quickly and resolves issues effectively.

  • Works in countries that block other VPNs.

  • Occasional connectivity issues, including difficulty connecting or unexpected disconnections.

  • Limited support for Linux users with complaints about the app experience on that platform.

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Showing 81-90 out of 489

DP

David Porter

02/23/23

5 out of 5

I'v used this product for 2 plus years

I've used this product for a number of years and found it to be a reliable product for VPN use. Any difficulties I experienced were addressed in a reasonable amount of time and were quickly resolved and explained to me in a clear, concise manner. I highly recommend this product.

CC

Concerned customer

02/11/23

5 out of 5

This action was not taken by me and now…

The team at hotspot was able to help reinstate my account after I was able to show receipts from my initial purchase of my premium membership when someone tried to claim they were the true owners of the account.

WA

Wassim AL RACHINI

02/08/23

5 out of 5

good support

I had a trouble with my account because I have dashlane like application to save passwords and hotspot shield is free for dashlane users. my vpn account didn't work but the support team helpeld me with this matter

HT

Hugh Tyrrell

02/06/23

5 out of 5

Customer service when needed was great

Date of experience: February 07, 2023

S

Satya

02/05/23

5 out of 5

Very good vpn

Very good vpn, and good customer service

MJ

Mr john mcglynn

02/02/23

5 out of 5

this product is amazing and the service is better.

this product is amazing , i had a small issue and within minutes the customer service team had it resolved. i rarely recommend products or companies but happy to make an exception here. first class !

IT

Ian Travis

01/29/23

5 out of 5

My query was promptly dealt with and…

My query was promptly dealt with and speedily resolved.

AM

Andrew Miller

01/25/23

5 out of 5

Great service!

Date of experience: January 26, 2023

DG

David Glen

01/25/23

5 out of 5

Very helpful staff on the online chat

Very helpful staff on the online chat, VPN works well for streaming.

GM

Gary Mermel

01/25/23

5 out of 5

Knowledgable and good communicator.

Date of experience: January 26, 2023

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].