Hostify Reviews in July 2026: User Ratings, Pros & Cons

Kiedra is amazing

Kiedra is amazing. My property just opened their units and threw me to the wolves to get it up and running. Kiedra is a life saver. She is always there to answer my calls, e-mails and texts. She is always fitting me into her schedule at the last minute for conference calls. I rely on her for just about everything. I hope management knows how valuable she is and treats her right. Thank you for everything that you do. You truly are an amazing employee and person.

Kiedra is amazing

Kiedra did my demo. She was fantastic. Not only did she know the product, she was able to share with me all the ins and outs. This is my first time using STR software and I felt so comfortable being transparent with my lack of knowledge. She followed up with grace and I would love to work with her again.

Great customer service

Great customer service, always helping on any need u could have or question. The platform is really intuitive and practical, it really makes managing easier.

I asked for my account to be deleted 2…

I asked for my account to be deleted 2 weeks ago. They didn't delete it and today I was charged for the next month.I have been with them for 2 years, the app is always buggy and nothing works as it needs to work.Automations are nice but they are also not working full.Example: They have a "Trigger this automation even if it is after XX hours" , it doesn't work and many times I had to contact the clients because the automation isnt triggered.Things you learn the hard way and while loosing ...

Our rental property is managed by a…

Our rental property is managed by a agent that uses Hostify, the platform provides very poor granular ability to mange pricing and discounts across platforms. We have made a few price changes and run a few offers and every time the Hostify system has issues and it takes manual intervention with the hostify support. If I was an agency I would think very carefully about choosing Hostify as you will struggle with all but the most simple of property pricing structures. As a owner of properties, ...

Moved to Hostify from Lodgify two…

Moved to Hostify from Lodgify two months ago. DO NOT DO IT!!! You have been warned. Onboarding is so poor they may as not bother, the staff do not know anything and ask technical support for every onboarding issue, but we cannot speak to technical support directly. For the last 2 days their system have been down but WORSE is that AIRBNB have now taken all our properties down because of hostify - NO ONE CAN BOOK A SINGLE DATE, NO ONE CAN SEARCH FOR US ON AIRBNB, and hostify send a crappy ...

SYSTEM OFF LINE 2ND DAY!

System has been down now entering 2nd day. No-one can reserve ourproperties, auto messages with key codes are not being sent, no diary schedule for housekeeping- we are completely blind. CEO messaged late yesterday afternoon saying it would be back up that day - since then no further communication. Do they think they can just bury their heads in the sand without updating us regularly? - as an operator this has cast huge doubts over Hostify's system robustness and I will be looking at other ...

The rep is definitely represents the company

The rep that I speak with every time I have a question or issue is Pabel. He has patiently trained and tought me how to use the program. I love that he takes the time to guide and assist me. Now looking back I find this PMS to be very easy to use. You just have to learn the navigation part and the rest will take care of itself. 🤗

Great Product & Team

Great product with a strong and reliable team behind it. We run a large-scale vacation rental property management company across 5 locations. Switching to Hostify granted us improvements across multiple domains. Would definitely recommend this software.

User Friendly Software

They have a very good software. User friendly. Has help me a lot with my business