Hostify Reviews in September 2026: User Ratings, Pros & Cons

Challenges with Software and Support: A Year-Long Customer Experiencecompany…

I've been a customer of this company for a year, and unfortunately, my experience hasn't been great. The software still feels unrefined, with numerous features failing to deliver as promised. A notable issue is its inability to accurately retrieve phone numbers from Airbnb guests, which means I'm unable to send text messages or use WhatsApp for communication. The support team also seems to lack the necessary knowledge to provide effective assistance. Adding to the frustration is their ...

Challenges with Software and Support: A Year-Long Customer Experiencecompany…

I've been a customer of this company for a year, and unfortunately, my experience hasn't been great. The software still feels unrefined, with numerous features failing to deliver as promised. A notable issue is its inability to accurately retrieve phone numbers from Airbnb guests, which means I'm unable to send text messages or use WhatsApp for communication. The support team also seems to lack the necessary knowledge to provide effective assistance. Adding to the frustration is their ...

We are having a great experience with…

We are having a great experience with Hostify, after 5 years working with a all in one software similar, this change for Hostify definitely change daily tasks and solve problems that we have in the past. He made the onboarding with Diogo Sosa and he is very welcoming and professional.

My account manager is the BEST

I like the UX, even thought is not that easy to use. The attention I´ve received from my account manager is trully the best. I´ve had a couple of issues though: 1) The Stripe Integration is not working for me, 90% of all my reservations are marked as failed o error 2) The TASKs plataform does not work at all, every time my staff tries to use it, the app closes, the checklists are to short, only 10 items and is very slow.

My account manager is the BEST

I like the UX, even thought is not that easy to use. The attention I´ve received from my account manager is trully the best. I´ve had a couple of issues though: 1) The Stripe Integration is not working for me, 90% of all my reservations are marked as failed o error 2) The TASKs plataform does not work at all, every time my staff tries to use it, the app closes, the checklists are to short, only 10 items and is very slow.

The biggest problem is this app is…very slow

I'm sharing an update on my Hostify experience. Firstly, I want to express my genuine appreciation for the commendable support efforts. However, the problem with undelivered/disappearing messages still persist. Regrettably, I contact support less often now, prioritizing immediate client assistance over constant outreach for support. I want to bring to the attention an interaction I had with the manager regarding my concerns. While I truly appreciate the manager's willingness to address ...

The biggest problem is this app is…very slow

I'm sharing an update on my Hostify experience. Firstly, I want to express my genuine appreciation for the commendable support efforts. However, the problem with undelivered/disappearing messages still persist. Regrettably, I contact support less often now, prioritizing immediate client assistance over constant outreach for support. I want to bring to the attention an interaction I had with the manager regarding my concerns. While I truly appreciate the manager's willingness to address ...

The very best of all I tested

Estoy usando Hostify durante 6 meses y ya no sabría trabajar sin esta aplicación. Es sencilla, intuitiva y la mas completa que he visto. Además, la ayuda de sus formadores es genial. Anteriormente probé otras aplicaciones y nunca tan completas ni amigables.

24/7 Customer service…really!?

24/7 Customer service is what is advertised and the initial reply always states “We typically reply in a few minutes” but their call center is located in Indonesia or somewhere so there is ALWAYS a delayed response and the Hostify calendar is behind by 1 Day and they are not available on weekends. Recent mixup in pricing was so badly mishandled by Hostify staff that weeks passed before someone from their support team finally responded directly with a ‘take it or leave it’ attitude. The ...

24/7 Customer service…really!?

24/7 Customer service is what is advertised and the initial reply always states “We typically reply in a few minutes” but their call center is located in Indonesia or somewhere so there is ALWAYS a delayed response and the Hostify calendar is behind by 1 Day and they are not available on weekends. Recent mixup in pricing was so badly mishandled by Hostify staff that weeks passed before someone from their support team finally responded directly with a ‘take it or leave it’ attitude. The ...