Hootsuite Reviews in June 2026: User Ratings, Pros & Cons

Tried for 2 years to cancel…

Tried for 2 years to cancel subscription after not using their services. Again they have took money off my card. Under GDPR rules they have no permission to do this and I will be reporting them fir this

It's very basic but it gets the job done.

Hootsuite is a very basic tool that gets the job done. I'm honestly not sure if it's any better than FB/IG's marketing free tool. There are a lot of things that need to be done to bring it up to date. ... Like suggesting the best hashtags. They have this feature but the suggestions are silly and inappropriate. And I find it weird that the app can do things the website can't, like remember your hashtags. This is another case of you get what you pay for.

The subscription renewed automatically…

The subscription renewed automatically for another year, but this is not a service that our company uses and I want it refunded. I've reached out to their "customer support" three separate times and have heard nothing back. The fact that there is not a physical phone number to call is ridiculous.

ABSOLUTE SCAM

ABSOLUTE SCAM. STAY AWAY THEY WILL LURE YOU IN TO STEAL YOUR MONEY. USE SPROUT SOCIAL INSTEAD WAY BETTER CUSTOMER SUPPORT

"Founder/Managing Director"

What do you like best about Hootsuite? What I like best about Hootsuite is the fact that you don't have to learn anything new to post to your social media networks. It's all in one place and that's why I like it so much. What I like best about Hootsuite is that I can schedule a post and then I don't have to worry about it being shared on all my social media accounts, it just happens.Hootsuite is a very efficient platform for handling multiple social media platforms What do you dislike about ...

"Hasn't quite kept up with the times"

What do you like best about Hootsuite? I started using Hootsuite in 2013 when I was just changing careers and entering the marketing Industry. It was a really helpful platform: robust, versatile, and I REALLY appreciated the education opportunities with Hootsuite University. I got a number of certifications that were useful to my career. At the time, there weren't a lot of options for Social Media Management, so this platform really made sense for me at the time. It could do everything I ...

"Very easy to us- love using it daily for social media!"

What do you like best about Hootsuite? The features of posting on multiple social media sites and being able to schedule posts ahead of time What do you dislike about Hootsuite? The free version of the site- you can only post up to 3 posts per day- it should be more! Recommendations to others considering Hootsuite: I highly recommend to other staffing companies or larger businesses to use HootSuite to fulfill their social media post needs! What problems is Hootsuite solving and how is that ...

"Good Product, But Costly"

What do you like best about Hootsuite? Hootsuite is a very robust social media scheduling and analytics software. They have an incredibly intuitive and simple user interface; arguably the best in the game. What do you dislike about Hootsuite? They were already too expensive to begin with, and they have done several price hikes this year alone that were even more unjustifiable. At this point, they are only effective for individuals or large marketing corporations handling multiple clients, ...

Hootsuite, nice for pictures not for video

Hootsuite seemed to be the software to control all my social media, like Twitter, Instagram, Facebook and YouTube. Because of the YouTube integration my thoughts were that is was good with dealing video content, but boy was I wrong. Every video I try to upload is to big in storage size and compressing it to the size Hootsuite can handle results in a file so small that the quality is very poor. So now I post everything separately, just like I did before and only sometimes a picture is posted ...

I would not recommend it. Poor Customer Support

The product works well, but customer service doesn't exist. We were charged a lot more by mistake, and there is no one to contact. After sending an email, we are still waiting for more than a week for someone to respond. Just to give you an idea, instead of £39.99 we were charged £199.99, and there is no one to sort out the issue. Based on our customer service support I would not recommend Hootsuite.