Hootsuite Reviews in July 2026: User Ratings, Pros & Cons

"Good platform and good service"

What do you like best about Hootsuite? It is an easy platform to use. I am in it every day reviewing posts my team submits. We are a B2B software company so we don't utlize every feature but they have them all. Our accout manager is very accessable and I have put in a few tickets to their support team with quick turnaround. What do you dislike about Hootsuite? The only limitations are based on the social media platforms and what they allow 3rd parties to do. What problems is Hootsuite ...

"Amazing tool"

What do you like best about Hootsuite? Hootsuite is an amazing tool to manage social media posts. Their recent addition of various AI plug-ins has made the content creation process even more convenient. The Hootsuite team has always been incredibly supportive, and I love their engaging webinars on social media. What do you dislike about Hootsuite? There’s nothing that I dislike on Hootsuite. What problems is Hootsuite solving and how is that benefiting you? Hootsuite brings a lot of ...

"I've had a great experience with our account team."

What do you like best about Hootsuite? Being able to schedule and manage posts and report on the analytics easily. What do you dislike about Hootsuite? Nothing much. There are just a few things you can do on the native channels that can't be done with HS. What problems is Hootsuite solving and how is that benefiting you? It is helping us to manage scheduling and easily report back to clients.

"Great Product, client support has been outstanding"

What do you like best about Hootsuite? They stay ahead of issues that are caused by Social Media companies, they provide strategy, usage guidance, excellent training, and are constantly looking for ways to improve the product and service, and are on the bleeding edge of innovation in this space. Customer support has been great. What do you dislike about Hootsuite? Everything has been great, keep up the great work What problems is Hootsuite solving and how is that benefiting you? We get a ...

"Hootsuite is a great tool to maximize efficiency and promote several campaigns for employee advocacy"

What do you like best about Hootsuite? I love every feature that allows for extremely efficient workflows, saving time. The ease of scheduling posts in advance across several different platforms, as well as improved features for personalization on LinkedIn, allows for a very small team to manage daily posts to all of our channels at once. The analytics features are incredibly helpful, often more helpful than information from direct social channels themselves, as they are customizable and ...

"Good tool, powerful insights and great customer support."

What do you like best about Hootsuite? Robust features, very user friendly and great support team. What do you dislike about Hootsuite? Some of the performane metrics aren't being pulled in and I don't want to clear my cache or cookies because I would have to log back into all the tools and platforms I use. So ideally, this wouldn't happen or require me to clear cache and cookies for the data to display properly. What problems is Hootsuite solving and how is that benefiting you? Organic ...

"It was great experience if for social media specific experience"

What do you like best about Hootsuite? The unified view of all social media account sinto one platform. What do you dislike about Hootsuite? there were some issues but almost disegarded What problems is Hootsuite solving and how is that benefiting you? with unified view we can basically track any social media updates and the hootdesk is very imp tool for us to eb able to respond to any pms in the Hootsuite platform.

Still the best one on the market

Still the best one on the market. However, plans are slightly expensive, but if you want quality, you pay for it...

"Simple and friendly navigation, great support from the company when need help."

What do you like best about Hootsuite? the friendly usage. Simple report information What do you dislike about Hootsuite? I would like to have more options of images to use. More variety. What problems is Hootsuite solving and how is that benefiting you? gives the chance to manage in a better way the marketing and posts of the brands as well gives the opportunity to review and manage information.

Charged twice within a month on the…

Charged twice within a month on the same account number. £561.60 in November, then Just a few days later £1,281.60. Of course, no support at the weekend.... Thats neary 2K for a service that cost just shy of £300 in 2020. Beyond dissapointed. I’ll post an update, dependent on the outcome. But as of now, this review stands.